|Installation Method||Retrofit deadbolt lock|
|Item Package Quantity||1|
|Specific Uses For Product||Amateur|
|Included Components||August Smart Lock, DoorSense Sensor, 4 AA Batteries, Lock Adapter and Mounting Hardware|
|Battery Cell Type||Alkaline|
|Item model number||AUG-SL-CON-S03|
|Product Dimensions||8.64 x 5.64 x 8.64 cm; 394.63 Grams|
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August Smart Lock Pro, 3rd generation - Silver, Works with Alexa
About this item
- Works with Alexa for voice control (hub required, Alexa device and hub sold separately).
- Simply Speak to lock your door. Tell Alexa, Siri or the Google Assistant to control your August Smart Lock Pro (requires August Connect Wi-Fi Bridge).
- Control access for anyone. Grant access for a few weeks, a few hours, or a few minutes. It’s up to you.
- Be sure you're secure with DoorSense. Only August has DoorSense to tell you if your door is securely closed and locked.
- Always know who is coming and going. Track activity at your doorstep with a 24/7 Activity Feed.
- Keep your existing lock and keys. Easily attaches to your existing deadbolt; use your existing keys at anytime.
- Locks automatically behind you, and unlocks as you approach. Retrofit installation works with most standard single cylinder deadbolts
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Make your front door smarter with an August Smart Lock Pro. Control keyless access and keep track of who comes and goes, all from your phone.
August Smart Lock Pro
Secure, keyless entry to your smart home. Lock and unlock your door with your phone. Give keyless entry to family, friends, and home services without worrying about lost or copied keys. August Smart Lock Pro attaches to your existing deadbolt so you can still use your regular keys. With our proprietary DoorSense technology, you’ll know your door is completely closed and locked. It’ll even lock itself when you leave. Works with Apple HomeKit & Z-wave wireless home control technology.
Unlocks automatically as you arrive
With your phone in your pocket, simply open the door and you’re in your home. Heading out? August Smart Lock Pro will also automatically lock the door behind you after you leave.
Secure, keyless entry for your home
Lock and unlock your door, control keyless access and keep track of who comes and goes, all from your phone.
Works with August Home App
Available for Android, iOS and Apple Watch devices. No service fees required.
|August Smart Lock Pro||August Smart Lock||August Smart Lock Pro + Connect|
|Use your phone as your key||✓||✓||✓|
|Auto-unlock your door as you approach||✓||✓||✓|
|Auto-lock your door when you leave||✓||✓||✓|
|Remotely control your lock||Add August Connect Wi-Fi Bridge. Sold separately.||Add August Connect Wi-Fi Bridge. Sold separately.||✓|
|Works with Alexa, Google Assistant||Add August Connect Wi-Fi Bridge. Sold separately.||Add August Connect Wi-Fi Bridge. Sold separately.||✓|
|Compatible Standards||Bluetooth, Apple HomeKit, Z-Wave Plus||Bluetooth||Bluetooth, Apple HomeKit, Z-Wave Plus, Wi-Fi|
Works with most standard deadbolts
August Smart Lock Pro is compatible with the widest range of standard deadbolts.
Keep your existing lock and keys
It easily attaches to your existing deadbolt, so everyone can still use their keys.
Simple, DIY installation
August Smart Lock Pro installs inside your door in about 10 minutes with just a screwdriver.
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Most helpful customer reviews on Amazon.com
I call their customer service and, after flogging their automated menu system, get to a live person who tells me that "the lock needs to be recalibrated" or some such stuff. She sends me a video that shows howto do this. It involves holding the lock a certain way and turning the lock knob to the left until you hear a sound. I do this but no joy. I call back and another person tells me, "force it to the left. Don't worry. If you break it, we'ss send you a new one." So I force it and VOILA! I can now install the lock. It turns out the the lock is set up for left-hand doors and must be recalibrated for right-hand doors. Inasmuch as the universe is made up of 50% left-hand and 50% right-hand doors, would't you think that they would at least mention this in the installation videos? You might think so, but you would be wrong. So two hours of my time wasted on a project that should take 15 minutes at most.
So I go to connect this second lock to the Connect bridge and find out that the bridge can only handle one lock at a time. So, even though the locks are within 15 feet of each other and the bridge is midway, you must have a second bridge. It their defense, this is mentioned in the fine print about the bridge, but it is such a dumb limitation that it never occurred to me. Well, now I have just one of my two locks accessible from the web.
But wait, it get's better.
Now comes the time to hook this thing up to Alexa. It turns out that there are 2 Alexa skills for these devices. One with a Red logo and one with a Black logo. The black one is newer and somewhere it says that this is the preferred skill. I load the skill and follow the directions and it says to use the Alexa Smart Things menu to discover the locks. No workee. Mess with this for an hour, still no workee. At this point, you might ask why I chose the black skill instead of the Res skill. The answer is that the Red skill requires you to say "Alexa, ask August to lock the front door" and the black one allows you to say "Alexa, lock the front door."
After messing around for an hour, I decide to load the Red skill. The Red skill is capable of discovering the lock itself and amazingly, it works. So for laughs I go and try the Black skill again and it now works. It turns out that if you allow the Red skill to "discover" the locks, the Black skill will then be aware of them. So you might think that the issue is solved. But you would be wrong.
It turns out the to LOCK to door, you must use the Red skill, since the lock function is not supported by the Black skill. So you cannot say "Alexa, unlock the front door." You must say "Alexa, ask August to unlock the front door." Oh yeah. "Alexa, tell August to unlock.. " or "Alexa, have August unlock... " will not work. It must be "Alexa, ASK...." Lame.
Oh and because the locks cannot be discovered by the Alexa Smart Things code, there is no way to incorporate it into ALexa scenes or other such routines.
I suppose it is possible the these locks might be discoverable by other bridges, since they are allegedly Z-Wave based, but I don't feel like wasting any more of my time on Earth figuring this out. Life it too short.
TLDR: The bluetooth lock functionality works fine. Everything else is half-baked at best.
As far as the lock, I had to have a new piece sent out and finally got it to work with the August Connect. It worked from August - December and then we had a wind storm and the August Connect for some reason couldn't pick up the internet signal. Like I said, shortly thereafter I upgraded and got the very best internet modem and package through Comcast because I really needed these three components to work simultaneously. Well, the lock and connect are now working together.
I have sent dozens of emails, had several conversations with August support since August (when we initially installed on the equipment on our new home), So they are well aware of the on-going problem. Well, with this final problem, I just simply asked for them to return what I paid, I would return their equipment and I would continue to be positive if asked about the equipment. Their response was sorry, you didn't buy directly from us. There's nothing we can do.
Ok. Well, there's something that I can do and that warn consumers not to go down the same rabbit hole I did. There you have it. You choose. But, don't say you weren't warned!!!