|Model Name||QuietComfort Earbuds|
|Special Features||Noise Cancellation, Microphone Feature, Water Resistant|
|Mounting Hardware||2 Bose QuietComfort Earbuds, Charging case, Small, medium and large eartips, USB-C (A to C) audio cable|
|Number Of Items||1|
|Headphones Form Factor||In Ear|
|Battery Cell Composition||Lithium Ion|
|Contains Liquid Contents||No|
|Includes Rechargable Battery||Yes|
|Item model number||831262-0010|
|Product Dimensions||5.05 x 8.69 x 3.4 cm; 9 Grams|
Bose QuietComfort Noise Cancelling Earbuds—True Wireless Earphones, Triple Black
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- Noise cancelling earbuds—11 levels of active noise cancelling let you enjoy music, podcasts & videos without distractions. Transparency Mode lets the outside world in for quick conversations.
- Acclaimed Bose sound—Crisp, clear details. Deep, full bass. The innovations in these noise cancelling earphones produce exciting, lifelike sound that’s full and balanced at every volume level.
- Comfortable earbuds—Easy to wear all day long because every surface that touches your ear is made from soft silicone. Includes 3 eartip sizes to help you get the best fit.
- Sweat & weather resistant—These IPX4-rated wireless noise cancelling earbuds are proven to pump out great-sounding music, even when they’re subjected to rain, sleet, hail, snow or sweat.
- Powerful battery—These wireless earbuds play for up to 6 hours on a single charge. The wireless charging case provides up to 12 more hours battery life—and it’s compatible with any Qi-certified charging mat.
- Simple touch controls—Controlling your wireless noise cancelling earbuds is as easy as tapping and pressing the surface—similar to how you control your phone.
- Built with Bluetooth 5.1—Bluetooth earbuds work within 10 m of your device. When you’re on calls, the microphone system rejects most of the noise around you. Compatible with iOS and Android.
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Designed with breakthrough acoustic innovations, these compact, Bluetooth® wireless earbuds produce crisp, clear audio and rich, deep bass over a bed of virtual silence—so you can hear all kinds of details that typically get lost. The result? A more compelling listening experience for your music, podcasts, videos and calls.
For times when you need more awareness, Bose QuietComfort Earbuds allow you to personalise your listening experience with 11 different levels of noise cancelling. This allows you to eliminate distractions altogether, minimise the noise cancelling or to hear the world around you so clearly it’s as though you’re not wearing earphones at all. For quick conversations, use Transparency Mode. It’s perfect for ordering a coffee or making small talk with co-workers. These comfortable earbuds are easy to wear all day long because every surface that touches your ear is made from soft silicone. Instead of buttons, these true wireless earbuds feature a capacitive touch interface. Tap and press the surface to control your content—just like you would with your phone. And the instant you take a wireless earbud out of your ear, your music, podcast or video automatically pauses so you don’t miss a second. They’re also IPX-4 rated so sweat, water and weather won’t get in the way of your music.
Bose QuietComfort Earbuds are compatible with iOS and Android and optimised for Bluetooth® 5.1 so you’ll enjoy a strong and reliable wireless signal as long as you’re within 10 metres of your paired device.
On a single charge you can expect up to six hours of playback time, and the wireless charging case gives you up to 12 more hours of listening time. For your convenience, the charging case is compatible with any Qi-certified wireless charging mat. Bose QuietComfort Earbuds are available in your choice of Triple Black or Soapstone.
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Most helpful customer reviews on Amazon.com
Disclosure: This review comes from someone that mainly listens to Hip Hop, Metal, Dubstep, or Reggaetón. So my standard for audio may differ from others.
Also I will be comparing these to 4 other in-ear headphones.
1. Bose SoundSport Wired In-Ear Headphones (Pictured far left)
2. Google Pixel Buds (Pictured second from the left)
3. Bose SoundSport Wireless (Pictured second from the right)
4. AirPods Pro (not pictured)
Let me start by saying that I want to give these a higher rating but 3 stars is how I honestly feel based on how they are priced and the gripes I have with them. My standards may be too high.
• Comfort. Just what you would expect from Bose. The new ear tips make them more comfortable than the SoundSport Wireless and just as comfortable as the SoundSport Wired. They are also very secure and not as heavy as I was expecting despite their size.
• ANC. The Noise Cancelling is top notch! Arguably better than AirPods Pro. The transparency mode/passthrough is also great when ANC is set to 0. But I would argue that it sounds a bit more natural on the Air Pods Pro. THIS IS WHAT YOU’RE PAYING FOR, and it’s almost worth it.
• Sound. For me, the sound is far superior to the Air Pods Pro. They have way better bass and the sound signature is exactly what I’ve come to expect from Bose. They sound way better than Bose SoundSport Wireless and are on par if not better than SoundSport Wired. It really depends on the device you are connected to though. For some reason the buds sound way better (louder) on my Pixel 4a than my iPhone Xr. I’m not 100% sure why but my guess would be that the iPhone Xr only supports Bluetooth 5.0.
• Charging. Qi Wireless and USBC charging make these feel modern and extremely convenient. Making them on par to the Pixel Buds and AirPods Pro
• Touch controls. Really nice to have feature and I am glad its there. But the execution is lacking compared to Pixel Buds. So much so, it's almost a con.
• The case. It’s unreasonably large and only offers 12 additional hours of charge. Compared to the Pixel Buds and AirPods Pro, which offer a significantly smaller case and longer charge times, this is a bit embarrassing for Bose to not offer something competitive in this area for the price point. I also prefer a magnetic lid vs a push button.
• Independent use/functionality. I can confirm that you can use either bud independently. But you lose functionality depending on which one you are using. The touch controls are almost on par to the Airpods Pro, with one exception, you can’t go back a track. However, the Bose QC earbuds really start to show their poor execution when you use the buds individually. If you take one of the earbuds out, the music will stop as anticipated. When you place the removed earbud in the case, the bud still on ear will make a sound like it’s powered off; however, when you play your media on your device, the sound will come through the earbud still in your ear, even if the other bud is in the case. This sounds cool and all until you realize that certain touch controls are assigned to only one bud or the other. Only using the left bud causes you to lose the ability to answer calls, play/pause music through touch controls because those features are assigned to the right bud only. Only using the right ear causes you to lose the ability to forward a song/hear battery level or toggle between 3 customizable ANC settings because those features are assigned to the left bud only. The Pixel Buds have the best touch controls by far, which allow you to use basically all the same controls on either bud, and allows you to lower and increase volume while the Bose QC earbuds do not. With that said, you can still accomplish all of the above through the Bose Music App. [Update] everything I've said about this is still true but I left out one major limitation. The mic only works on the right earbud, making the left bud unusable on its own for phone calls. Which may be why you can only invoke the voice assistant with the right bud. Not a huge gripe for me, but I've seen a lot of contradicting statements on this functionality and wanted to provide as much detail as I could come up with.
• Multipoint. This by far is my biggest gripe. This is such a great feature present in the Bose SoundSport Wireless, but the feature is sadly missing on the QC Earbuds. The feature allows you to seamlessly switch between two devices, and even toggle up to 7 devices right from the device. The new app required to use the QC Earbuds also doesn’t really make it easy to switch devices on the fly. This makes switching between devices feel cumbersome and not modern at all. Especially considering that Apple just added similar functionality to the AirPods Pro (only supported with other apple products).
• Find my buds. Also missing here. I was really hoping these had this feature as I anticipate misplacing them often. Feature present in older Bose earbuds, Pixel Buds, and AirPod Pros.
• Price. The pricepoint is way too high considering how much the AirPod Pros do better than the QC Earbuds. In a battle of Sound and ANC, Bose takes the clear win. But when it comes down to features/functionality, AirPods Pro is the clear winner for me.
Conclusion: The perfect earbuds don’t exist. These almost checked all my boxes. I love the buds for their comfort, amazing sound, and superior ANC. I really like how they look despite their larger size. But for the price I expect to have all the features, with no compromises. I don’t really understand why Bose would release these with the present limitations and lack of features from previous devices. With all of that said, I would still rate these above the other earbuds solely based on Sound and ANC.
My ratings based on these factors: Age, Form Factor, Sound, Price, Functionality
1. Bose SoundSport Wired In-Ear Headphones (Pictured far left) – 5 Stars (not comparable), perfect wired in-ear headphones at the time with great sound and comfort. Worth every penny if you can find them at the original price.
2. Google Pixel Buds (Pictured second from the left) – 2 Stars (somewhat comparable), Best touch controls by far, but they really hurt my ears, and the sound is just okay. Totally overpriced at $180.
3. Bose SoundSport Wireless (Pictured second from the right) – 2 stars (not comparable), I loved having them around my neck at all times and the Multipoint feature is awesome. But the build quality was terrible, and the sound was okay. Pricing wasn’t terrible for what they offered, but the build quality makes them hard to recommend.
4. AirPods Pro (not pictured) – 3 stars (Most Comparable), AirPods Pro are jam-packed with amazing features in such a tiny form factor. They truly are kind of magical. But for me the sound quality was not worth the price tag ($220).
5. Bose QuietComfort Earbuds – 3 stars, amazing sound and ANC, but lacks in the features department quite considerably. I think pricing them at $220 would have easily bumped these up to 4 stars for me and would make them extremely competitive against the AirPods Pro. At that pricepoint I would gladly trad off features for better sound and ANC. If Bose is somehow able to patch in some of the missing features through software updates I will update my rating. But I'm thinking it may comedown to hardware limitations. So for now, it's 3 stars and I'm still on the hunt for the perfect earbuds. :(
Sound: 5 stars
ANC: 5 stars
Comfort: 5 stars
Look: 3 stars (absurdly large)
Charging case: 2 stars
Mic for phone calls: ZERO stars
These last two points make the product unusable to me, in real world use.
Great sound. Great ANC. It's Bose. It's amazing. I own Bose QC 20, QC 30, SoundSport, QC 35-II, and now the QC Earbuds. I pre-ordered the QC Earbuds the first day it became available. Oh how I waited for them. A $280 luxury. At this price class, your expectations are justifiably very high.
Oh how disappointing it is, almost heart breaking, to discover that when on a call, the mic sounds worse than a $12 drug-store headphones. Terrible. It picks up every little sound around you and drowns your voice in noise. So annoying. Unacceptable. Was it so hard for Bose to match the AirPods Pro here, or even the Samsung Buds Plus?
Oh, and then to realize that in real world mobility the charging case is almost useless? It's way, way too big to have in your pocket. Even for your jacket - way too chunky. You actually need to carry the case in a bag or a fanny pack. Ridiculous. Thinking about leaving your case behind? What are you going to do with the buds if you want to remove them?
Sorry. I love you guys. I spent a ridiculous amount of cash on Bose products, so I kinda take it personally. This product was designed by engineers. Not by product experts. Not by actual product users. The entire focus for Bose was to prove that they can defend the title of best ANC. They did that, but missed on the most important things that make the product useful: it sounds awesome, but it falls short of my QC35-II in sound quality AND in call quality, inferior to the QC-20 and SoundSports in portability, and inferior to the QC-30 in battery life. Honestly, it's easier to walk around with the QC35-II around my neck than to carry the extra bag for the earbuds case...
Anyway, rant over. This is heartbreaking that I need to send it back after waiting for them for so long. If I can't use them on calls (a huge deal for earbuds, especially these days) and I can't carry them around without a fanny pack, then what's the point?!