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Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition MP3 CD – MP3 Audio, Unabridged, Audiobook, 29 April 2014

4.7 out of 5 stars 2,000 ratings

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About the Author

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.

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