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Essentials of Service Design and Innovation - 4th Edition: Developing high-value service businesses with PCN Analysis Paperback – 5 January 2015

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Product details

  • Paperback : 300 pages
  • ISBN-10 : 1506027172
  • ISBN-13 : 978-1506027173
  • Language: : English
  • Customer reviews:
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Amazon.com: 5.0 out of 5 stars 2 reviews
G Andrews
5.0 out of 5 stars good chapter structure
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5.0 out of 5 stars I love this book.
13 June 2015 - Published on Amazon.com