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The Five Dysfunctions of a Team: A Leadership Fable: A Leadership Fable, 20th Anniversary Edition Hardcover – 11 April 2002

4.6 out of 5 stars 2,289 ratings

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  • The Five Dysfunctions of a Team: A Leadership Fable: A Leadership Fable, 20th Anniversary Edition
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  • The Five Dysfunctions of a Team: Team Assessment
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the five dysfunctions of a team, anniversary edition, patrick lencioni

The Five Dysfunctions of a Team Model

five dysfunctions of a team book, patrick lencioni, teamwork book, leadership book, leading a team

Like it or not, all teams are potentially dysfunctional. This is inevitable because they are made up of fallible, imperfect human beings. From the basketball coach to the executive suite, politics and confusion are more the rule than the exception. However, facing dysfunction and focusing on teamwork is particularly critical at the top of an organization because the executive team sets the tone for how all employees work with one another. Fortunately, there is hope. Counter to conventional wisdom, the causes of dysfunction are both identifiable and curable. The first step toward reducing politics and confusion within your team is to understand that there are five dysfunctions to contend with, and address each that applies, one by one.


The fear of being vulnerable with team members prevents building of trust within the team.


The desire to preserve artificial harmony stifles the occurrence of productive, ideological conflict.


The lack of clarity or buy-in prevents team members from making decisions they will stick to.


The need to avoid interpersonal discomfort prevents team members from holding one another accountable for their behaviors and performance.


The pursuit of individual goals and personal status erodes the focus on collective success.

Product description


In keeping with the parable style, Lencioni (The Five Temptations of a CEO) begins by telling the fable of woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group.

Building a cohesive team is not complicated, declares Lencioni, president of his own management consulting firm and author of The Five Temptations of a CEO. Departing from the dry, theoretical writing of many management books, he presents his case in the context of a fictional organization, and in doing so succeeds at communicating his ideas. The story is about a female CEO who is hired to bring together a dysfunctional executive staff to work as a team in a company that just two years earlier had looked promising. The scenarios that follow are recognizable and can be applied anywhere teamwork is involved, whether it is a multinational company, a small department within a larger organization, or a sports team. The five dysfunctions discussed are absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. At the end of the story, the main points are summarized, and clearly written suggestions and exercises are offered to help, bring about change. Concise and easy to follow, this book is recommended for academic and public libraries with management collections and for anyone who is a member of a team that needs improvement. —Bellinda Wise, Nassau Community Call. Lib. Garden City, NY (Library Journal, April 15, 2002)

"...there is a lot of good sense in this book...certainly offers some useful pointers..." (Supply Management, 28 March 2002)

" worth exploring..." (Progress, Summer 2002)

" entertaining quick read filled with information easy to digest..." (The star online, 12 August 2003)


"The Five Dysfunctions of a Team has stood the test of time, because practicing leaders―those who must get things done through the power of teams―find its insights timeless, incisive, and useful."
Jim Collins, author, Good to Great, and co-author, Built to Last

"The Five Dysfunctions of a Team has been my playbook for developing our staff and locker room culture for the last decade. The book is a classic―it covers all the real stuff that drives productive teams that many of us are usually too uncomfortable to address."
Erik Spoelstra, Head Coach, Miami Heat

"I have watched this book become the foundational source on teamwork within our company, and in just about every other organization I know. It's hard to imagine the world of work without The Five Dysfunctions of a Team."
Elizabeth Bryant, SVP of People, Learning & Development, Southwest Airlines

"Patrick Lencioni's classic book, The Five Dysfunctions of a Team, is one of the most helpful organizational leadership books of all time. These principles greatly influenced my personal and foundational leadership strategy. This is a book I've revisited many times and learn more each time I read it. Get a copy for yourself and everyone on your team."
Craig Groeschel, Founding Pastor of Life.Church and New York Times best-selling author

"Every manager and executive will recognize themselves somewhere in this book. Lencioni distills the problems that keep even the most talented teams from realizing their full potential. Even more important, he shows ― in prose that is crisp, clear, and fun to read ― how to solve them."
Geoffrey A. Moore, Chairman Emeritus of The Chasm Institute, The Chasm Group, and TCG Advisors and author, Crossing the Chasm and Zone to Win

Product details

  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 229 pages
  • ISBN-10 ‏ : ‎ 0787960756
  • ISBN-13 ‏ : ‎ 978-0787960759
  • Customer reviews:
    4.6 out of 5 stars 2,289 ratings

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1.0 out of 5 stars The printed ink on some left pages had faded
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5.0 out of 5 stars New Team to Manage? Try This
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5.0 out of 5 stars Thought provoking and easy read!
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5.0 out of 5 stars Really good read
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