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Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests Paperback – 25 April 2008

4.5 out of 5 stars 53 ratings

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  • Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
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Product description

From the Inside Flap

Is your product user-friendly? Take these steps to find out

Whether it's software, technical documentation, a cell phone, or a refrigerator, your customer wants — no, expects — your product to be easy to use. This fully revised handbook, a leading resource since 1994, provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: products that perform the way users expect.

  • Learn to recognize factors that limit usability
  • Decide whether testing should occur in a lab setting or at the site where the product is used
  • Set up a test plan to assess goals for your product's usability
  • Choose and train effective test moderators
  • Decide on the best way to collect and review data
  • Report the results and make recommendations
  • Learn user-centered design principles and practices — the context for usability testing
  • Reap the benefits of templates, tables, models, case studies, and other tools of the trade

From the Back Cover

Is your product user-friendly? Take these steps to find out

Whether it's software, technical documentation, a cell phone, or a refrigerator, your customer wants -- no, expects -- your product to be easy to use. This fully revised handbook, a leading resource since 1994, provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: products that perform the way users expect.

  • Learn to recognize factors that limit usability
  • Decide whether testing should occur in a lab setting or at the site where the product is used
  • Set up a test plan to assess goals for your product's usability
  • Choose and train effective test moderators
  • Decide on the best way to collect and review data
  • Report the results and make recommendations
  • Learn user-centered design principles and practices -- the context for usability testing
  • Reap the benefits of templates, tables, models, case studies, and other tools of the trade
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Product details

  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 384 pages
  • ISBN-10 ‏ : ‎ 0470185481
  • ISBN-13 ‏ : ‎ 978-0470185483
  • Customer reviews:
    4.5 out of 5 stars 53 ratings

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shana
5.0 out of 5 stars un tres bon livre
Reviewed in France on 19 November 2014
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Amazon Customer
5.0 out of 5 stars 超実用本
Reviewed in Japan on 1 December 2011
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GLo
5.0 out of 5 stars Great resource for beginner market researchers
Reviewed in the United States on 9 December 2019
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Veronica Furukawa
5.0 out of 5 stars Bought for myself, ended up needing to use it for a grad class
Reviewed in the United States on 14 September 2021
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Stephen Krug
5.0 out of 5 stars Must-read
Reviewed in the United States on 26 March 2010
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