|Model Name||G502 Lightspeed Wireless Gaming Mouse|
|OS||Mac OS X 10.7 Lion, Chrome OS, Windows 7|
|Hardware Interface||USB 2.0|
|Number Of Items||1|
|Power source type||Battery Powered|
|Battery cell composition||Lithium Polymer|
|Contains Liquid Contents||No|
|Has Auto Focus||No|
|Includes Rechargable Battery||No|
|Has Programmable Buttons||No|
|Item model number||910-005565|
|Product Dimensions||5.08 x 10.16 x 20.32 cm; 367.41 Grams|
Logitech G502 Lightspeed Wireless Gaming Mouse with Hero 25K Sensor, PowerPlay Compatible, Tunable Weights and Lightsync RGB - Black
|Model name||G502 Lightspeed Wireless Gaming Mouse|
|Number of buttons||11|
About this item
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- World’s No.1 Best Selling Wireless Gaming Gear Brand - Based on independent sales data (FEB ‘19 - FEB’20) of Wireless Gaming Keyboard, Mice, & PC Headset in units from: US, CA, CN, JP, KR, TW, TH, IN, DE, FR, RU, UK, SE, TR
- PowerPlay wireless charging: Never worry about your battery life again. Add the power play wireless charging system to keep your G502 Lightspeed Wireless Mouse and other compatible G mice charged while at rest and at play. Powerplay wireless charging system sold separately
- Light speed wireless gaming mouse: Exclusive Logitech G ultra-fast wireless technology used by Pro gamers in competitions worldwide
- Hero 25K sensor through a software update from G HUB, this upgrade is free to all players: Our most advanced, with 1:1 tracking, 400+ ips, and 100 - 25,600 max dpi sensitivity plus zero smoothing, filtering, or acceleration
- 11 customizable buttons and hyper fast scroll wheel: Assign custom macro and shortcut commands to the buttons for each game with Logitech G hub software. Use hyper fast scrolling to rapidly review menus, long web pages and more
- Adjustable weight system: Arrange up-to six removable weights inside the mouse for personalized weight and balance tuning
- Lightsync RGB technology: Fully customize RGB lighting from nearly 16.8 million colors, synchronize lighting with your game-play, and create your own personal RGB animations
- Plastic neutral certification: For every kilogram of plastic used in G502 light speed mice, Logitech G helps fund plastic recycling programs that offset an amount of ocean-bound plastic equal to the amount used in G502 light speed
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The G502 Lightspeed Wireless Gaming Mouse is a next-generation gaming mouse for a wireless world. It includes LIGHTSPEED technology which delivers unrivaled wireless performance surpassing wired gaming mice. G502 can connect to multiple devices and easily switch between performance modes for a customizable experience.
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The Lightspeed version feels slightly lighter than the wired version and the scroll wheel has less heft, but otherwise it feels identical and the lightspeed low latency tech Logitech is using is really incredible. Macro support is great, and although the G hub software is still less user friendly than the old Logi Gaming Software, I was very impressed with the new mouse and ready to replace my wired g502. So... why two stars?
Within a couple days of owning it, maybe 5 hours of usage total, I noticed that the left button would sometimes double click when I pressed it once. It's now doing this for ~50% of the presses and it makes the mouse utterly unusable. I've tried turning it on and off, running it in wired mode, resetting the profiles and reinstalling the software and nothing has worked so far. I reached out to Logitech support for an RMA and they haven't replied yet. If I get a working replacement I'll update this review, but now I'm worried about reliability with this mouse in a way that I've never been about a Logitech product before. There are multiple complaints about this same issue elsewhere so I can't recommend this mouse for now. I was so ready to go wireless too...
Received an RMA replacement from Logitech after a lengthy and convoluted process where I had to send a video of the mouse double clicking so that they would send me a replacement without shipping back the broken one. The replacement mouse was great for about 3 months, but now the right mouse button registration "flickers" on and off when it's held down. This is obviously terrible for any FPS where you need to hold to ADS and I've had to switch back to my old Proteus again.
Now I have two useless $200 wireless mice and after requesting another RMA, they now want me to record myself destroying the replacement with a power tool before they'll send me another one. At this point, I'd really just like a refund. I really wish I could recommend this product, but until Logitech gets a new switch supplier I do not recommend ever buying one of their new gaming mice.
Everything else is great with the mouse, I have the original G502 and loved it.
WHY THE CRAP CAN'T I SAVE MY MACROS TO ONBOARD MEMORY? This was why I bought an upgrade, to take it between machines. But my macro's only work with the LG software running. This is useless, and a HUGE downgrade from the 502 wired which CAN save macro's to the mouse.
Very dissappointed I spent 200$ on this basically useless mouse.
The R&D that went into this is impressive, to completely redesign a loved mouse, make it wireless with an amazing battery and the new hero sensors and keep the exact same shape? Awesome job.
That's where it ends for me. I have around 10 high end mice, and have slowly been letting them go to minimize clutter. The G Pro Wireless is my new forever-until-a-better mouse for games.
When I'm not gaming, I stay with my classic G900 for it's free-scroll wheel (and a left-right mouse wheel click that G-Pro lacks). But it's battery life is no where enough with the options Logitech currently offers. So I saw this G502 as an amazing box checker, as well as more buttons.
Where to start. The most important thing for a mouse is 'feel'. I grabbed it and loved the shape, I began to move it around--... what's that noise? I moved it more. Something... feels off. I moved it around, and realized.. The mouse is scratching on my mousepad. I checked the feet/stickers... nope. they are level. I checked for any imperfections in the plastic from manufacturing.. still no. I tilted the mouse slightly askew, to see which edge was catching. I was absolutely pissed off, that stupid triangle-esque texture on the pinky side? It continues Allll along to the underbelly of the mouse, and it's prominent enough to scrape the mousepad below it.
I tried 5 other types of mousepad, and everything other than my metal mousepad scratches and rubs the pads.
Reader, Move any mouse you own, especially a 'gaming' mouse, you know you want it to be smooth as butter. Nope, the texture printed/molded onto the mouse itself is too intense. like, lift the mouse with your thumb a milimeter and move the mouse, it will leave a gigantic scrape/rub mark.
So disappointing. I am keeping the mouse, I have an order of various sandpaper grits to remove that horrible design oversight.
Next... Logitech, look, your software "G-Hub" you are forcing me to now use. It is so so bad, and so overdersigned. It makes me hate it even more you forced me to download in order to even use the mouse. Nice. I know there isn't just an incompatibility issue of the hardware on the classic Logitech mouse software, because even your more recent Hero sensor mice work on it. This is just a clear attempt at outmoding your older software support, and you forced $150 mouse buyers into a beta.
The software feels like you hired Twice as many graphic designers than you did programmers. You know what people are ok with in software? Simplicity, not a rubix cube draped in fine linen.
What's G-hub like?
Want to change DPI? Of course just, input your dpi- just kidding, you have to take each individual dot on a slider, (it will change you mouse to that when you click-hold it have fun on the higher dpi options) next, try to figure out which way to drag the dot aaaaallll the way off the slider, and you have to FLICK the dot UP off the dpi line. Yes, they made dpi options in a C-tier mobile game.
Second, the different mouse profiles? Good luck, apparently if you set it to "on board memory" the mouse sticks with just 1 profile. so you can't take multiples profiles as far as I've found.
And third reason G-Hub is incredible. It crashes games. Yeah, I've had 2 games with no recent updates this week, which have never crashed since I've owned them until today (weird, the day I installed G-Hub and nothing else) Once I killed G-hub in Task manager, I played the same games for a few hours, no more crashes. Nice.
So leave G-hub off... OH RIGHT! Your mouse forgets everything without it! So after gaming, turned on my G502, it turns into a default RGB nightmare. You have to restart G-Hub in order to get your mouse back on track.
I'm going to hold onto this mouse, I'll make it work, but the fact I'm considering using sandpaper on a cosmetic non-defect, and hating every moment on your forced G-hub utilization is such a dissapointment I have never felt towards Logitech.
I expected for the price to be treated like a premium user, instead I feel treated like a beta tester who had to pay to use it.
UPDATE EDIT 2 weeks later: To fix the horrible sratching/rubbing, its a combo of the texture (pinky-side) and the mouse feet are FAR to thin, and the engraved grooves for the mouse feet rake against your mouse pad /surface. I purchased third party mouse feet, and sanded the texturing off on the bottom. No more rubbing. THIS is the mouse I paid for, its smooth as butter now, and doesn't scratch at my desk.
Logitech, Come on, put some better mouse skates/feet on and TEST your product on multiple surfaces so I don't have to do that. It's not even a faulty product I got, it was 6 different points of contact I had to take into my hands. It was just poor shell moulding and mouse feet that were FAR to thin.