Item weight | 8 Pounds |
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Specific Uses For Product | Hard floor, Carpet, Dual action |
Number of Pieces | 1 |
Batteries Required | Yes |
Import Designation | Made in USA |
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Neato Robotics D4 Laser Guided Smart Robot Vacuum - Wi-Fi Connected, Ideal for Carpets, Hard Floors and Pet Hair, Works with Alexa
Price: |
S$620.64
+ S$68.20 Delivery
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- Dustbin capacity - 0. 7 liters. Corner-cleaning ‘D’ design - round robots can’t reach corners, and corners are where the worst dirt hides. Our industry-leading design gets you a complete floor clean
- Laser Smart mapping - D4 technology intelligently navigates and maps your home, cleaning in straight lines instead of a random pattern -- so you never miss a spot
- Masterful on multiple surfaces - Neato D4 conquers any surface, from carpet, to hardwood, to kitchen tile.Main brush: 11 inch combo brush
- Intuitive operation and interface. Neato is simple to use. Our focus has always been on out-of-the-box, one-button, perfect cleaning.
- Clean winner in innovation. Get laser navigation, no-go lines, 70% bigger combo brush, smart-home interaction, app support, and most of all. . . real, autonomous, robotic vacuuming!
- 360 Degrees view, even in the dark
Product information
Style Name:Neato D4Technical Details
Additional Information
ASIN | B07GCGVNLM |
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Customer Reviews |
4.1 out of 5 stars |
Best Sellers Rank |
61,432 in Home (See Top 100 in Home)
99 in Household Robotic Vacuums |
Date First Available | 31 August 2018 |
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Product description
Everyone deserves an intelligent robot. That's why there’s the Neato D4, which brings features from our advanced robots and makes them available to all. It starts with laser technology, which creates a detailed map of your home to ensure your Robot covers every inch. There’s the D-Shape design, which gets into corners that round robots can't. And now there are virtual no-go lines, so you can tell your Robot where not to go, never having to worry about running into pet bowls or a pile of toys. The Neato D4. Plenty of smart to go around.
Neato Botvac D4 Key Features:
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Neato's unique D-shape design, allows its robot vacuums to have an extra large main brush. It's up to 70% larger than most round robot brushes allowing it to pick up more pet hair with every pass. |
Many robot vacuums bump into things and move around the house randomly making it hard to get a thorough clean. Neato robot vacuums offer a better way. Using lasers, your Neato sees what’s going on and makes a really cool map of your house. This helps it navigate around furniture and even stop at stairs, cleaning in straight lines so it doesn’t miss a thing. Lasers even let your robot see in the dark. |
A great robot should work around your life. The Neato D4 comes with virtual No-Go Lines, so you can leave your stuff where it is and tell your robot where not to go. That way it won’t get stuck. Whether it’s a room full of clothes on the floor or a place for pet bowls, set up No-Go Lines in the Neato app to block off those areas. |
Additional Features:
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Neato D4's high performance filter traps the tiny particles that pets drag in, capturing up to 99% of dust mites and allergens as small as 0.3 microns. Say goodbye to the things that make you sneeze and itch. |
Switch modes between Eco and Turbo mode for whole house cleaning on a single charge, or use in Turbo mode for an extra deep clean. |
The Neato D4 has up to 75 minutes of battery life, making it perfect for apartments or smaller homes. If you robot runs low on power while cleaning, it will automatically recharge then go back where it left off to finish the job. |
All Neato Connected Robots Include:
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Neato's unique D-shape design, allows their robot vacuums to have an extra large main brush. It's up to 70% larger allowing it to pick up more pet hair with every pass.* *Compared to Roomba 690 |
Use the Neato app to schedule daily cleaning, every other day, or whatever schedule works for you. Let Neato get the job done and leave your upright vacuum in the closet. |
Start and stop your robot from your phone, Apple Watch, Amazon Echo, or Google Home. It's up to you. |
With the Neato D4, you’ll receive regular software updates so you'll have the latest features. Best of all, these happen right over the air—no wires, no complications. |
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Neato Botvac D4 Connected | Neato Botvac D6 Connected | Neato Botvac D7 Connected | |
LaserSmart Mapping & Navigation | ✓ | ✓ | ✓ |
Filter Type | High performance | Ultra performance | Ultra performance |
Brush Type | Combo brush | Spiral combo brush | Spiral combo brush |
Side Brush | - | ✓ | ✓ |
No-Go Lines | ✓ | ✓ | ✓ |
Multiple Floor Plans | - | ✓ | ✓ |
Zone Cleaning | - | - | - |
Eco/Turbo Cleaning Modes | ✓ | ✓ | ✓ |
Runtime per charge* (Robot can auto-recharge up to 2x per cleaning cycle) | Up to 75 min on a single charge | Up to 120 min on a single charge | Up to 120 min on a single charge |
Wi-Fi Connectivity | 2.4 GHz | 2.4 GHz | 2.4 GHz + 5 GHz |
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Most helpful customer reviews on Amazon.com

The same issue keeps happening where the robot goes offline after about 4 days or so. I then attempt to reconnect it to the WiFi network and it fails to either go into discovery mode for WiFi networks after about 20 seconds (yes, I timed it), or it ends up going dead with a red battery icon (this happened on the first D4 we purchased initially).
So I’ve called support a few times and they attempted to have me fix it by doing everything except standing on one leg whistling Zippidy Doo Dah while spinning around counter clockwise on the night of a full moon.

Reviewed in the United States on 6 January 2019
The same issue keeps happening where the robot goes offline after about 4 days or so. I then attempt to reconnect it to the WiFi network and it fails to either go into discovery mode for WiFi networks after about 20 seconds (yes, I timed it), or it ends up going dead with a red battery icon (this happened on the first D4 we purchased initially).
So I’ve called support a few times and they attempted to have me fix it by doing everything except standing on one leg whistling Zippidy Doo Dah while spinning around counter clockwise on the night of a full moon.



Reviewed in the United States on 10 February 2019


I was interested in it because it seemed to have some smarter smarts when it comes to mapping the room and setting "no go" zones. Not only does that not function the way I hoped it would, it's problematic, and other attributes of how it works also annoy me. It's rare that I really just don't connect with a product, so I'll try to be as direct and honest as I can.
Unpacking: No issues, easy unpacking.
Setup: I had no issues getting the robot connected to the app. It seemed to arrive mostly charged. The app told me that it had a firmware update for the robot, but no matter what I did it would not initiate. I finally gave up and went to bed. The next day I tried again and found that the robot had somehow emptied its battery. I let it charge for several hours and tried again. This time the software update ran. This was not the kind of new product experience I was expecting out of a new robot and I've never had anything like this with previous vacuum robots.
First use: The first run it wants to map your house. I was in! My house is a constantly changing place with chairs moving, boxes coming from Amazon and then gone, coffee table moving some, luggage moving, so I tried to be as conservative as possible and move things up/out that could have the potential to be gone. During the discovery process it totally missed one room. I live in a rather small loft apartment so most robots clean the whole place and still have battery life left. I could not find a way to "go discover this area" by pointing to a spot on the map and I've not yet gotten around to wiping the work it did and start over.
Use: Of all of the experience, this is the part the counts the most because you do it every time forever, and this is where I'm least pleased with this robot compared to any of the others. The majority of my flooring is wood. It's polished, smooth, classic nailed. Every once in a while the robot bucks up! It's rear hops up in the air like it's been stung by a bee. The only thing I can guess is that it occasionally thinks it's encountering a stairway and trying not to drop off. That's my best guess. It bangs into things. Hard. Harder than any of my other robots. This is especially true if something has moved slightly. The dirt bin is a fraction of the size of dirt bins of my other robots and requires more frequent emptying, and the emptying experience is inferior too-- the filter has no mesh over it so the lint gets its way right down in between every fold of the filter. You will get dirty emptying it if you properly clean the filter. You have to actually remove the filter for the bin to empty. It's that poorly thought out.
I just can't recommend this robot given the other values and great performance out there, especially for the odd behavior, difficult setup and remediation on training, and sub-par experience day to day emptying and cleaning.
So sorry, it's not me, it's you.

The Setup:
Getting a robot vacuum can be very exciting and you’ll want to get out the quick start guide and get it up and running quickly. Please take a moment to read through the quick start guide and visit neatorobotics.com website to see their how-to-videos; they are really informative and helpful. After leaving the D6 plugged into the charging station overnight, I was excited to get started with it. However, I didn’t heed the above advice and dived right in with just a cursory examination of the quick start guide (mistake). This led to me failing the pairing process and delaying the setup. I had to reset the pairing process multiple times. I was too impatient wondering why it wouldn’t connect to my wireless network. Finally, I read through everything clearly and looked at the how-to-videos online and just waited patiently as it finally connected to my wireless network. Once the pairing was done everything worked perfectly and it was ready to go.
Features:
The laser and bumper guided allows for squaring to walls, giving a less random and more purposeful vacuuming path. It has a very accurate tracking system so that it knows where it’s been and where its base is at all times. The Neato robotic vacuum has amazing problem-solving logic - I repeatedly found myself thinking it was stuck between two chair legs or some other obstacle and couldn’t get itself unstuck, but as I watched it work itself free, I saw how many different methods it used. It has a lot of different ways it can get unstuck and its logic in doing this is fantastic. If you see your D6 struggling, just wait, if it can’t get free it will send you a notification on your smart phone with a map of your floor plan where it is stuck. When you free it, simply place it a maximum of 2’ from its stuck location and press the resume button to let it continue working.
The built in memory that can hold up to 3 different floor plans.
The Docking/Charging station - is another one of its great features. My floor plan is nearly 1200 s/ft. and the D6 on a single charge can get about ¾ of way through the floor plan. When its battery is nearly depleted it stops vacuuming and returns to the charging dock, recharges, then returns to the spot it left and continues vacuuming. This was a must to limit the need of scheduled human interaction.
The Dust bin - because of its small size my initial take was wondering how convenient it is if I have to frequently empty the D6 dust bin. When I did the first run, I didn’t empty it and when it was done I found the dust had backed up into the brush and was very dense and thick. I had to run it multiple times on the floor until it stopped having dense amounts of debris in the bin. It’s then that I realized I don’t vacuum the floor but once a month. But putting the D6 on a schedule of twice a week it really never fills up the bin I just have to empty it between runs. Our floor has never been cleaner.
It also has a WiFi and a corresponding smart phone app that keeps you in communication with your D6 even, if you’re no longer on the same WiFi network.
Only one time did the D6 drop off of WiFi, even though this happened it still finished cleaning and then returned to its dock to charge. To get it back on WiFi I just turned it off then back on (funny how that is the fix for almost all tech) and it connected back onto the network automatically.
The smart app is not just a start and stop the vacuum app, it has a lot of its own features like:
• Cleaning options: whole house cleaning, spot cleaning
• Cleaning profiles: Eco (Quieter, longer cleaning run) and Turbo (Super powered cleaning with maximum pickup)
• Navigation mode: Extra Care (Gentle navigation)
• You can set your D6 to clean on a schedule; time, day and repetition.
• Can create a “My Floor Plan” that sets your D6 exploring throughout your home all the time making a map of it as it cleans. Once it’s done, it will allow you to create “No Go” lines that will keep the vacuum from going into areas where you don’t want it.
Whole house cleaning is exactly what it sounds, the D6 will travel everywhere it can as long as its path isn’t impeded (closed doors or other obstructions) cleaning back and forth and around objects in the room until it has gone over every surface it has found.
Spot cleaning is when you have a specific area of either 4’ x 6’ or 13’ by 13’ (option) you place the D6 in the middle of the long side facing the center of the cleaning spot then start it. It turns right and does a boundary cleaning of a 4’ x 6’ or 13’ x 13’ virtual area and then cleans the interior using a back and forth straight-line pattern.
I use the Eco mode when I’ve been doing regular cleanings and I’m doing them at night; in this mode the D6 is so quite that you can be in the same room while its working and not really notice. I used Turbo mode when I’ve run it during the day and want deeper, quicker cleaning.
The navigation mode Extra Care is very important if like me, you have delicate furniture like a piano or small speaker stands (that could be easily tipped over). Much of its navigation around objects is done with the front bump sensor on the front of the D6.
With the app I scheduled my D6 to vacuum twice a week on Wed and Sat at 10pm in Eco mode. I didn’t schedule this until I knew the D6 could run that program repeatedly while I was monitoring it.
In creating a floor plan I made several mistakes the first was that after doing a cleaning a map is generated and I mistakenly thought that I could just select that map and make it my floor plan and then from there add the no-go lines to that floor plan. But actually, to do this, you have to follow the “My Floor Plan” initial setup before you can do any no-go lines. The second mistake was that I had moved all of the small furniture out of the room like chairs and pet toys. What I didn’t realize was that after the Floor plan was done and I moved the small furniture back into the room it errored out whenever it started with the no-go line floor plan. Thus, I had to re-do the whole floor plan with furniture in place. It only cares if more objects suddenly appear on the floor plan not if they are gone. So, if you do want a really thorough cleaning job you can move the chairs and larger pet toys out of the room and still have the no-go lines floor plan work.
No-Go Lines: The D6 comes with a magnetic strip physical “No-Go” line that you can place on the floor and the D6 will vacuum up to it but not cross it. But the better “No-Go” feature is that once your floor plan is created you can draw your own “No-Go” lines right on your floor plan and if you use the app or a schedule a cleaning it will use those “No-Go” lines as though you dropped the physical strip down. I used this feature on one of our desks, it was just low enough to allow the D6 vacuum under it before it got stuck. So, I drew a “No-Go” box around the desk and the D6 vacuum just went right around it and didn’t try to vacuum under it.
Because you can easily add and remove “No-Go” lines, you can use them to temporarily block off areas of your floor plan that don’t need regular cleaning.
Works with Alexa: it has built in Alexa support with their supported Alexa skill that you can enable. But for best performance and to allow floor plans and “No-Go” lines to work you will need to initiate the D6 from either the Neato app or the scheduled job.
Performance:
One of the final tests was to vacuum the floor with my standup vacuum after the robot finished to see if it really was completely cleaning. When I was done the standup vacuum had no dirt in the dust bin.
Support:
I did have an odd issue with the vacuum I had scheduled it for an 11pm night run. I got a notification that I didn’t read until 1:45am that it was in trouble. I found it with the battery and “I” icon flashing red. I thought it had run out of battery and didn’t return to the dock to charge. I started a chat session with Neato support and went over the problem she said that might have been stuck and ran out of battery power prior to it getting free. I re-ran the cleaning cycle and but with the suspected object it got stuck on moved out of the way. It ran with no issues and returned to the base to charge and then back out to finish cleaning. The support agent followed up multiple times to make sure that it was working as expected.
Price and Value:
I recognize that the hefty price is really high for a vacuum cleaner but to be honest with you, I hate vacuuming as you can tell since I only do it once a month. However, just the idea of having my carpets and bare floors cleaned automatically twice a week is amazing and liberating and it’s once again comfortable doing floor exercising without doing them in month old dog hair (I know, it’s gross.) For me that price tag is completely worth it.
My Final Take:
Neato’s D6 robot vacuum will be one of the most amazing purchases you’ll ever make. It is clear to me that Neato’s R and D has created and tested it thoroughly for every possible vacuuming issue that the D6 could face. After just simply picking up the small items like pet toys the D6 robot vacuum does its job without failure moving around and under chairs and coaches. The “No-Go” feature allows you to make the D6 robot vacuum as close to autonomous as possible—your only job is to empty the dust bin after every cleaning and occasionally clean the roller of pet hair and carpet fibers. Also, because it cleans bare floors, I don’t need to sweep the kitchen or bathrooms anymore. I only need to make sure the floors aren’t wet when the D6 robot vacuum starts cleaning.
So I never have to vacuum or sweep the floors ever again! I (obviously) love it and give it a huge thumb’s up.