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Never Split the Difference: Negotiating As If Your Life Depended On It Hardcover – 17 May 2016

4.7 out of 5 stars 20,139 ratings

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Review

Former FBI Hostage Negotiator Chris Voss has few equals when it comes to high stakes negotiations. Whether for your business or your personal life, his techniques work.” (Joe Navarro, FBI Special Agent (Ret.) and author of the international bestseller, What Every Body is Saying.)

Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From a former hostage negotiator - someone who couldn’t take no for an answer - which makes it fascinating reading. But it’s also eminently practical. In these pages, you will find the techniques for getting the deal you want. (Daniel H. Pink, author of To Sell Is Human and Drive)

From the Back Cover

A field-tested, game-changing approach to high-stakes negotiations—whether in the boardroom or at home.

Never Split the Difference is a riveting, indispensable handbook of negotiation principles culled and perfected from Chris Voss’s remarkable career as a hostage negotiator and later as an award-winning teacher in the world’s most prestigious business schools. From policing the rough streets of Kansas City, Missouri, to becoming the FBI’s lead international kidnapping negotiator to teaching negotiation at leading universities, Voss has tested these techniques across the full spectrum of human endeavor and proved their effectiveness. Those who have benefited from these techniques include business clients generating millions in additional profits, MBA students getting better jobs, and even parents dealing with their kids.

Never Split the Difference provides a gripping, behind-the-scenes recounting of dramatic scenarios from the gang-infested streets of Haiti to a Brooklyn bank robbery gone horribly wrong, revealing the negotiation strategies that helped Voss and his colleagues succeed where it mattered most: saving lives. As a world-class negotiator, Voss shows you how to use these skills in the workplace and in every other realm of your life.

Life is a series of negotiations: whether buying a car, getting a better raise, buying a home, renegotiating rent, or deliberating with your partner, Never Split the Difference gives you the competitive edge in any discussion.

Advance praise for Never Split The Difference

“This book blew my mind.  It’s a riveting read, full of instantly actionable advice—not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home.”—Adam Grant, Wharton Professor and New York Times bestselling author of originals and give and take

“Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From the pen of a former hostage negotiator—someone who couldn’t take no for an answer—which makes it fascinating reading. But it’s also eminently practical. In these pages, you will find the techniques for getting the deal you want.”—Daniel H. Pink, bestselling author of To Sell Is Human and Drive

“Former FBI hostage negotiator Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work.”—Joe Navarro, FBI Special Agent (Ret.) and author of the international bestseller What Every Body Is Saying

“Your business—basically your entire life—comes down to your performance in crucial conversations, and these tools will give you the edge you need. . . .It’s required reading for my employees because I use the lessons in this book every single day, and I want them to, too.”—Jason McCarthy, CEO of GORUCK

 

Product details

  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 0062407805
  • ISBN-13 ‏ : ‎ 978-0062407801
  • Customer reviews:
    4.7 out of 5 stars 20,139 ratings

Customer reviews

4.7 out of 5 stars
4.7 out of 5
20,139 global ratings

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Top reviews from Singapore

Reviewed in Singapore 🇸🇬 on 17 April 2022
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5.0 out of 5 stars You only this book for negotiation
Reviewed in Singapore 🇸🇬 on 17 April 2022
I have the kindle version. Bought it becoz it is on sale.
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Reviewed in Singapore 🇸🇬 on 23 September 2020
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Reviewed in Singapore 🇸🇬 on 22 November 2020
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1.0 out of 5 stars Substandard product delivered
Reviewed in Singapore 🇸🇬 on 22 November 2020
I am extremely disappointed with the quality of the book delivered. When i first received it, the book was dusty and dirty but i decided to not go through the hassle of retuning it. After I started reading the book, I got to page 166 only to realize there was no page 167 and I have a total of 17 pages missing from my book and I am completely annoyed that I am not able to finish reading my book
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16 people found this helpful
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Top reviews from other countries

M. Turner
1.0 out of 5 stars Too "American", poor writing style, and terribly simplistic!
Reviewed in the United Kingdom 🇬🇧 on 28 April 2020
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150 people found this helpful
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Dr Tommy W
5.0 out of 5 stars Bought book for £4.45. Negotiated a £46,000 discount a few months later, using techniques from the book. Good investment!
Reviewed in the United Kingdom 🇬🇧 on 4 April 2018
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146 people found this helpful
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Grace
5.0 out of 5 stars This helped to improve my relationship with my child
Reviewed in the United Kingdom 🇬🇧 on 31 December 2019
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75 people found this helpful
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R. B
1.0 out of 5 stars Poor quality printing job. Disappointed.
Reviewed in Canada 🇨🇦 on 8 March 2020
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R. B
1.0 out of 5 stars Poor quality printing job. Disappointed.
Reviewed in Canada 🇨🇦 on 8 March 2020
I’m enjoying the book but I’m dismayed by the poor quality of the book with some pages printed in a way that sentences are missing. I’ve never seen this before. See pictures.

The poor printing is not the whole book and only on a dozen pages. But still, very disappointing.
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107 people found this helpful
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nikhil choudhary
4.0 out of 5 stars Good but unfair
Reviewed in India 🇮🇳 on 25 May 2023
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nikhil choudhary
4.0 out of 5 stars Good but unfair
Reviewed in India 🇮🇳 on 25 May 2023
In one of the example on unfairness on page 124 accusing India of acquiring nuclear weapons clandestinely like Pakistan. Did not like this part really otherwise its a brilliant book
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One person found this helpful
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