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Never Split the Difference: Negotiating as if Your Life Depended on It Paperback – 23 March 2017

4.7 out of 5 stars 18,687 ratings

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Product description

Review

"This book blew my mind. It's a riveting read, full of instantly actionable advice - not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home." -- Adam Grant, Wharton professor and bestselling author of ORIGINALS and GIVE AND TAKE "Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From the pen of a former hostage negotiator - someone who couldn't take no for an answer - which makes it fascinating reading. But it's also eminently practical. In these pages, you will find the techniques for getting the deal you want." -- Daniel H. Pink, bestselling author of TO SELL IS HUMAN and DRIVE "Former FBI hostage negotiator Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work." -- Joe Navarro, former FBI Special Agent and bestselling author of WHAT EVERY BODY IS SAYING "Filled with insights that apply to everyday negotiations." Business Insider "A master of persuasion." Forbes

About the Author

Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.

Product details

  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 1847941494
  • ISBN-13 ‏ : ‎ 978-1847941497
  • Customer reviews:
    4.7 out of 5 stars 18,687 ratings

Customer reviews

4.7 out of 5 stars
4.7 out of 5
18,687 global ratings

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Top reviews from Singapore

Reviewed in Singapore 🇸🇬 on 17 April 2022
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5.0 out of 5 stars You only this book for negotiation
By kenny loh on 17 April 2022
I have the kindle version. Bought it becoz it is on sale.
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Reviewed in Singapore 🇸🇬 on 23 September 2020
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Reviewed in Singapore 🇸🇬 on 22 November 2020
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1.0 out of 5 stars Substandard product delivered
By Pearls on 22 November 2020
I am extremely disappointed with the quality of the book delivered. When i first received it, the book was dusty and dirty but i decided to not go through the hassle of retuning it. After I started reading the book, I got to page 166 only to realize there was no page 167 and I have a total of 17 pages missing from my book and I am completely annoyed that I am not able to finish reading my book
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14 people found this helpful
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Top reviews from other countries

M. Turner
1.0 out of 5 stars Too "American", poor writing style, and terribly simplistic!
Reviewed in the United Kingdom 🇬🇧 on 28 April 2020
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146 people found this helpful
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Dr Tommy W
5.0 out of 5 stars Bought book for £4.45. Negotiated a £46,000 discount a few months later, using techniques from the book. Good investment!
Reviewed in the United Kingdom 🇬🇧 on 4 April 2018
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146 people found this helpful
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Grace
5.0 out of 5 stars This helped to improve my relationship with my child
Reviewed in the United Kingdom 🇬🇧 on 31 December 2019
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75 people found this helpful
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R. B
1.0 out of 5 stars Poor quality printing job. Disappointed.
Reviewed in Canada 🇨🇦 on 8 March 2020
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107 people found this helpful
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Mr Terry Cleary
3.0 out of 5 stars Some useful tips - a bit bloated
Reviewed in the United Kingdom 🇬🇧 on 6 September 2018
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51 people found this helpful
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