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Never Split the Difference: Negotiating as if Your Life Depended on It Paperback – 23 March 2017
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THE HUGE INTERNATIONAL BESTSELLER
A former FBI hostage negotiator offers a new, field-tested approach to negotiating – effective in any situation.
‘Riveting’ Adam Grant
‘Stupendous’ The Week
‘Brilliant’ Guardian
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After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake.
Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.
PRAISE FOR NEVER SPLIT THE DIFFERENCE
‘My pick for book of the year.’ Forbes
‘Who better to learn [negotiation] from than Chris Voss, whose skills have saved lives and averted disaster?’ Daily Mail
‘Filled with insights that apply to everyday negotiations.’ Business Insider
‘It’s rare that a book is so gripping and entertaining while still being actionable and applicable.’ Inc.
‘A business book you won’t be able to put down.’ Fortune
- Print length288 pages
- LanguageEnglish
- Publication date23 March 2017
- ISBN-101847941494
- ISBN-13978-1847941497
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- Language : English
- Paperback : 288 pages
- ISBN-10 : 1847941494
- ISBN-13 : 978-1847941497
- Best Sellers Rank: 4 in Books (See Top 100 in Books)
- Customer reviews:
Customer reviews

Reviewed in Singapore on 17 April 2022
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Reviewed in Singapore 🇸🇬 on 17 April 2022


Reviewed in Singapore 🇸🇬 on 22 November 2020

Top reviews from other countries

I had high hopes for this book... waste of money. I've just thrown it into the bin!

A couple of weeks after starting the book I negotiated a vendor at work from a 'list price' of about £68,000 for some equipment down to about £22,000*, partly by applying techniques from this book. Given that I spent £4.45 on the book, I think it's paid for itself by now.
*Obviously, having read the book my final offer was not a rounded number. Read it yourself, and you'll see what I mean.

I am half way through the book, it took a while to read as I have decided to digest the techniques and to see how effective they are.
I have applied mirroring, showing empathy labelling techniques when I communicating with my daughter and I found I have stopped saying no to her automatically and the relationship has improved since.

The poor printing is not the whole book and only on a dozen pages. But still, very disappointing.


Reviewed in Canada 🇨🇦 on 8 March 2020
The poor printing is not the whole book and only on a dozen pages. But still, very disappointing.


