Nonviolent Communication 3rd Ed: Life-Changing Tools for Healthy Relationships Paperback – 1 September 2015
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Rosenberg M
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Product details
- Language : English
- Paperback : 264 pages
- ISBN-10 : 189200528X
- ISBN-13 : 978-1892005281
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Best Sellers Rank:
3,007 in Books (See Top 100 in Books)
- 7 in Interpersonal Relations
- 10 in Communication Guides
- 77 in Mind, Body & Spirit Self Help
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Review
"Nonviolent Communication connects soul to soul, creating a lot of healing. It is the missing element in what we do." --Deepak Chopra, author of How To Know God
"Dr. Rosenberghas brought the simplicity of successful communication into the foreground. No matter what issue you're facing, his strategies for communicating with others will set you up to win every time." --Anthony Robbins, author, Awaken the Giant Within and Unlimited Power
"Marshall Rosenberg'sdynamic communication techniques transform potential conflicts into peaceful dialogues and create compassionate connections. I highly recommend this book." -- John Gray, Ph.D., author of Men are From Mars, Women are from Venus
"Nadella's time as CEO was initially shaped by Marshall Rosenberg's 'Nonviolent Communication, ' which he asked his top executives to read. This was the first indicator to senior leadership that Nadella would not operate like his predecessors" -- Satya Nadella, Microsoft CEO, Business Insider
"The CEO of Microsoft, the most valuable company in the world, grounds himself and Microsoft's culture on ideas he's learned thanks to his reading habit. 'I read a few pages here or a few pages there, ' Nadella told Fast Company. 'There are a few books, of course, that you read end-to-end. But without books I can't live.' Nadella's time as CEO was initially shaped by Marshall Rosenberg's 'Nonviolent Communication, ' which he asked his top executives to read. This was the first indicator to senior leadership that Nadella would not operate like his predecessors. Nadella recommended it to his leadership team, symbolically differentiating his expectations from that of his predecessors. Nonviolent communication integrates qualities like compassion and effective communication to allow for better leadership. Rosenberg writes from a position of experience and research: He has started peace programs in places throughout the world that have experienced the effects of war, including Rwanda, Sri Lanka, Serbia, and Ireland. This book outlines the principles of peaceful conflict resolution. It's interesting to note that one of the concepts involves sharing power with others instead of using power over others. Nadella recommended it to his leadership team, symbolically differentiating his expectations from that of his predecessors. Reports have found that Microsoft used to have a conflict-heavy culture under Steve Ballmer -- now there's nonviolent communication coming from the top." -- Satya Nadella, Microsoft CEO, Business Insider
"The 1 Book That Transformed Microsoft's Culture from Cutthroat to Creative." -- Satya Nadella, Microsoft CEO
"Upon becoming Microsoft CEO, Satya Nadella asked his top executives to read Marshall Rosenberg's Nonviolent Communication. . . . If empathy as a measure of emotional IQ is a predictor of success, then Nadella hit the nail on the head by inculcating the corporate giant with the trait from top to bottom. Why else is empathy important? Microsoft is both a services and a product company, and its offerings have to resonate with users. Nadella states: 'You have to be able to say, "Where is this person coming from? What makes them tick? Why are they excited or frustrated by something that is happening, whether it's about computing or beyond computing?"' -- Harry McCracken, Fast Company
"You have to be able to say, 'Where is this person coming from?' he says. 'What makes them tick? Why are they excited or frustrated by something that is happening, whether it's about computing or beyond computing?' There's far more to McCracken's outstanding piece. Nadella gave him a close and honest look at both himself and Microsoft, and the result is a fun must-read." -- Ben Kerschberg, Forbes
"Dr. Rosenberghas brought the simplicity of successful communication into the foreground. No matter what issue you're facing, his strategies for communicating with others will set you up to win every time." --Anthony Robbins, author, Awaken the Giant Within and Unlimited Power
"Marshall Rosenberg'sdynamic communication techniques transform potential conflicts into peaceful dialogues and create compassionate connections. I highly recommend this book." -- John Gray, Ph.D., author of Men are From Mars, Women are from Venus
"Nadella's time as CEO was initially shaped by Marshall Rosenberg's 'Nonviolent Communication, ' which he asked his top executives to read. This was the first indicator to senior leadership that Nadella would not operate like his predecessors" -- Satya Nadella, Microsoft CEO, Business Insider
"The CEO of Microsoft, the most valuable company in the world, grounds himself and Microsoft's culture on ideas he's learned thanks to his reading habit. 'I read a few pages here or a few pages there, ' Nadella told Fast Company. 'There are a few books, of course, that you read end-to-end. But without books I can't live.' Nadella's time as CEO was initially shaped by Marshall Rosenberg's 'Nonviolent Communication, ' which he asked his top executives to read. This was the first indicator to senior leadership that Nadella would not operate like his predecessors. Nadella recommended it to his leadership team, symbolically differentiating his expectations from that of his predecessors. Nonviolent communication integrates qualities like compassion and effective communication to allow for better leadership. Rosenberg writes from a position of experience and research: He has started peace programs in places throughout the world that have experienced the effects of war, including Rwanda, Sri Lanka, Serbia, and Ireland. This book outlines the principles of peaceful conflict resolution. It's interesting to note that one of the concepts involves sharing power with others instead of using power over others. Nadella recommended it to his leadership team, symbolically differentiating his expectations from that of his predecessors. Reports have found that Microsoft used to have a conflict-heavy culture under Steve Ballmer -- now there's nonviolent communication coming from the top." -- Satya Nadella, Microsoft CEO, Business Insider
"The 1 Book That Transformed Microsoft's Culture from Cutthroat to Creative." -- Satya Nadella, Microsoft CEO
"Upon becoming Microsoft CEO, Satya Nadella asked his top executives to read Marshall Rosenberg's Nonviolent Communication. . . . If empathy as a measure of emotional IQ is a predictor of success, then Nadella hit the nail on the head by inculcating the corporate giant with the trait from top to bottom. Why else is empathy important? Microsoft is both a services and a product company, and its offerings have to resonate with users. Nadella states: 'You have to be able to say, "Where is this person coming from? What makes them tick? Why are they excited or frustrated by something that is happening, whether it's about computing or beyond computing?"' -- Harry McCracken, Fast Company
"You have to be able to say, 'Where is this person coming from?' he says. 'What makes them tick? Why are they excited or frustrated by something that is happening, whether it's about computing or beyond computing?' There's far more to McCracken's outstanding piece. Nadella gave him a close and honest look at both himself and Microsoft, and the result is a fun must-read." -- Ben Kerschberg, Forbes
About the Author
Marshall B. Rosenberg, PhD (1934-2015) founded and was for many years the Director of Educational Services for the Center for Nonviolent Communication, an international peacemaking organization. During his life he authored fifteen books, including the bestselling Nonviolent Communication: A Language of Life (PuddleDancer Press), which has sold more than one million copies worldwide and has been translated into more than 30 languages, with more translations in the works. Dr. Rosenberg has received a number of awards for his Nonviolent Communication work including:
2014: Champion of Forgiveness Award from the Worldwide Forgiveness Alliance
2006: Bridge of Peace Nonviolence Award from the Global Village Foundation
2005: Light of God Expressing in Society Award from the Association of Unity Churches
2004: Religious Science International Golden Works Award
2004: International Peace Prayer Day Man of Peace Award by the Healthy, Happy Holy (3HO) Organization
2002: Princess Anne of England and Chief of Police Restorative Justice Appreciation Award
2000: International Listening Association Listener of the Year Award Dr. Rosenberg first used the NVC process in federally funded school integration projects to provide mediation and communication skills training during the 1960s. The Center for Nonviolent Communication, which he founded in 1984, now has hundreds of certified NVC trainers and supporters teaching NVC in more than sixty countries around the globe. A sought-after presenter, peacemaker and visionary leader, Dr. Rosenberg led NVC workshops and international intensive trainings for tens of thousands of people in over 60 countries across the world and provided training and initiated peace programs in many war-torn areas including Nigeria, Sierra Leone, and the Middle East. He worked tirelessly with educators, managers, health care providers, lawyers, military officers, prisoners, police and prison officials, government officials, and individual families. With guitar and puppets in hand and a spiritual energy that filled a room, Marshall showed us how to create a more peaceful and satisfying world.
2014: Champion of Forgiveness Award from the Worldwide Forgiveness Alliance
2006: Bridge of Peace Nonviolence Award from the Global Village Foundation
2005: Light of God Expressing in Society Award from the Association of Unity Churches
2004: Religious Science International Golden Works Award
2004: International Peace Prayer Day Man of Peace Award by the Healthy, Happy Holy (3HO) Organization
2002: Princess Anne of England and Chief of Police Restorative Justice Appreciation Award
2000: International Listening Association Listener of the Year Award Dr. Rosenberg first used the NVC process in federally funded school integration projects to provide mediation and communication skills training during the 1960s. The Center for Nonviolent Communication, which he founded in 1984, now has hundreds of certified NVC trainers and supporters teaching NVC in more than sixty countries around the globe. A sought-after presenter, peacemaker and visionary leader, Dr. Rosenberg led NVC workshops and international intensive trainings for tens of thousands of people in over 60 countries across the world and provided training and initiated peace programs in many war-torn areas including Nigeria, Sierra Leone, and the Middle East. He worked tirelessly with educators, managers, health care providers, lawyers, military officers, prisoners, police and prison officials, government officials, and individual families. With guitar and puppets in hand and a spiritual energy that filled a room, Marshall showed us how to create a more peaceful and satisfying world.
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Most helpful customer reviews on Amazon.com
Amazon.com:
4.7 out of 5 stars
498 reviews

JessicaG
5.0 out of 5 stars
If you grew up in a dysfunctional family like I did
20 May 2016 -
Published on Amazon.comVerified Purchase
This book has made all of my relationships more manageable. If you grew up in a dysfunctional family like I did, where communication usually happened in the form of guilt trips and passive aggression, this book can change your life. As soon as I started applying concepts like observing without judgment, communicating my needs and my feelings openly and honestly, asking for what would add joy to my life, and not taking ownership for other people's feelings or responses to me, I noticed a change in how people in my life responded to me and my requests. People began to seem more open to hearing me, and normal every day conflicts can be addressed without people getting escalated.
459 people found this helpful

Cris
5.0 out of 5 stars
Communicating Honestly and Receiving Empathetically - we NEED this book right now
13 March 2018 -
Published on Amazon.comVerified Purchase
Are you a violent communicator?
Though this book does not pose this question directly, it is a question that I’ve had to reflect on while reading this book. And I haven’t really liked what I’ve been forced to admit - that many of the ways we communicate in our everyday life take from the well-being of others.
Marshall Rosenberg’s Nonviolent Communication has caused me to reflect deeply on how I use communication in my day to day life, and the ways in which we can either give life to others or take it away. Every time that we communicate with others, we can either build deeper understanding, connection, and compassion, or we can simply ignore them or worse, create further disconnection and less understanding.
Marshall makes clear his ultimate goal, which is largely reflected in this book. “What I want in my life is compassion, a flow between myself and others based on a mutual giving from the heart.” Practically, Marshall outlines the tenets of Nonviolent Communication, a system he developed as a counselor and spent his career teaching all over the world. At its core, Nonviolent Communication is about communicating honestly and receiving empathetically, a way of communicating that “leads us to give from the heart.” Underneath each aspect of nonviolent communication is four key components: observations, feelings, needs, and requests. In his estimation, all frustration and anger is about unfulfilled need, and therefore our communication should be about getting to the core of those needs. Though it sounds simple, this is profoundly difficult; most of us are unaware of the needs we truly have, and communicating those needs is incredibly difficult, even in close relationships.
While some of it can read as touchy-feely or robotic language, I’ve found this book to be both challenging and inspiring. On a practical level, I’ve found Rosenberg’s work to resonate deeply with me at a time where I feel few people are heard or really communicate fully and honestly what they think, both in public and in private. Secondly, as someone who studies Communication, I see significant overlap with Rosenberg’s suggestions with significant realms of Communication scholarship that suggests to me that this is much more than some counselor’s idealistic approach to being in the world. True, there has been no empirical research done on this, but I think there are still deep truths and practical tips that could help anyone and everyone communicate in ways that enrich the lives of others.
In the end, I encourage you to read this book. For those that want 30,000 feet, skim through it and you’ll be better for its overarching ideas. For those that want in-depth tips, Rosenberg is clear and precise in showing you how to implement the language. And if you read this and don’t like it, leave a comment and tell me about it so we can dialogue more about it. I know for me, I’m better for reading this book, and I think I’ll show up for others better too.
Though this book does not pose this question directly, it is a question that I’ve had to reflect on while reading this book. And I haven’t really liked what I’ve been forced to admit - that many of the ways we communicate in our everyday life take from the well-being of others.
Marshall Rosenberg’s Nonviolent Communication has caused me to reflect deeply on how I use communication in my day to day life, and the ways in which we can either give life to others or take it away. Every time that we communicate with others, we can either build deeper understanding, connection, and compassion, or we can simply ignore them or worse, create further disconnection and less understanding.
Marshall makes clear his ultimate goal, which is largely reflected in this book. “What I want in my life is compassion, a flow between myself and others based on a mutual giving from the heart.” Practically, Marshall outlines the tenets of Nonviolent Communication, a system he developed as a counselor and spent his career teaching all over the world. At its core, Nonviolent Communication is about communicating honestly and receiving empathetically, a way of communicating that “leads us to give from the heart.” Underneath each aspect of nonviolent communication is four key components: observations, feelings, needs, and requests. In his estimation, all frustration and anger is about unfulfilled need, and therefore our communication should be about getting to the core of those needs. Though it sounds simple, this is profoundly difficult; most of us are unaware of the needs we truly have, and communicating those needs is incredibly difficult, even in close relationships.
While some of it can read as touchy-feely or robotic language, I’ve found this book to be both challenging and inspiring. On a practical level, I’ve found Rosenberg’s work to resonate deeply with me at a time where I feel few people are heard or really communicate fully and honestly what they think, both in public and in private. Secondly, as someone who studies Communication, I see significant overlap with Rosenberg’s suggestions with significant realms of Communication scholarship that suggests to me that this is much more than some counselor’s idealistic approach to being in the world. True, there has been no empirical research done on this, but I think there are still deep truths and practical tips that could help anyone and everyone communicate in ways that enrich the lives of others.
In the end, I encourage you to read this book. For those that want 30,000 feet, skim through it and you’ll be better for its overarching ideas. For those that want in-depth tips, Rosenberg is clear and precise in showing you how to implement the language. And if you read this and don’t like it, leave a comment and tell me about it so we can dialogue more about it. I know for me, I’m better for reading this book, and I think I’ll show up for others better too.
117 people found this helpful

orlando
5.0 out of 5 stars
MY HEAD FELT LIKE IT WOULD EXPLODE
24 August 2016 -
Published on Amazon.comVerified Purchase
FOLKS , I'M FROM NJ... VIOLENT COMMUNICATION IS THE NORM. WHEN I BEGAN STUDYING THIS BOOK, I WANTED TO THROW IT ACROSS THE ROOM. MY HEAD FELT LIKE IT WOULD EXPLODE ! WHAT A STRETCH... IT IS ONE OF THE MOST FREEING BOOKS I'VE EVER STUDIED. HIGHLY RECOMMEND IT FOR ANYONE WHO WANTS TO INCREASE EMPATHY AND FREEDOM! IF YOUR FROM THE METROPOLITIAN AREA , WEAR SOME HEAD GEAR... YOU MAY NEED IT !
186 people found this helpful

JSmith
5.0 out of 5 stars
Basic & intuitive & deep - extremely valuable
25 September 2017 -
Published on Amazon.comVerified Purchase
Yeah so chapter 1: we have feelings because we have needs... yes of course but ... who ever thinks about this. Book is full of intuitive & basic things that aren't obvious until pointed out. It's like a human user manual. Of course, everything we do is communication & we only exist in existence with others so effective communication is the backbone of human existence. This book reads like a negotiation text book & should be required reading in law school. I'm an attorney. I wish we'd read this in the first year of law school. It's applicable to all communication & reads also like a spiritual guidebook. I'm very much into those too. You can't really separate high vibration living in terms of professional vs personal ... to quote a very cool Los Angeles pastor I once negotiated a lease deal with: "you is who you is." And who we are always comes down to how we made others feel. Our success as humans in every way depends on this. They may not remember what you said or did, but they always remember how you made them feel. At the core of this concept is how we communicate, and that stems from how we feel. I realized recently in a difficult personal relationship that I should just shut up & work inside myself if I'm feeling triggered. If you ever communicate with others ... and wish for your relationships or your results to be more satisfying, this is a very valuable read. My brother recommended it to me over breakfast. He's a good honest man with very open and authentic communication. I understand I've struggled in this area, tending to circle around inside myself, isolate or run, so I finally got around to picking up this gem.
86 people found this helpful