Amazon.sg:Customer reviews: Now Foods Ultrasonic Faux Wood Oil Diffuser

Reviewed in Singapore 🇸🇬 on 10 March 2021

Stopped working after two and a half months.
Wish I could return or get a refund. Didn’t even use it every day.
What a shame and a waste of money,

Helpful

thomas

Long lasting

Reviewed in Canada 🇨🇦 on 2 December 2022

Verified Purchase

Long lasting

rpcm

Love it! Just a few glitches

Reviewed in the United States 🇺🇸 on 27 May 2015

Verified Purchase

This is my second aromatherapy diffuser. The first one I purchased did not release scent into the air, was difficult to remove lid in order to add oil or water and did not stay on for the 6+hours it claimed.
Happy to report I have none of those issues with this diffuser!
What I love:
-> The unit consistently stays on for 6+ hours
-> It releases a good amount of scent into the air and the mist does not affect anything it touches on my desk.
-> I can use citrus oils
-> Super quiet - I never hear it and its usually 2 feet away from me
-> The nightlight can be shut entirely off
-> The plug can be unplugged from the base unit so you can transport it from room to room easier or bring the sink for cleaning easier

What I don't love:
-> Refilling and cleaning is not simple. You must remove the decorator "woodgrain" flower petal from the top, then bring the plastic container to the sink where you need to unscrew the cap and fill with water and manage to get the oil drops into the hole. Meanwhile, the unit is filled with water and tipped upside down, if you're not careful, the water will just drip out the open end (which is the top where the mist comes out). Assuming you've done all that okay, you bring it back the the base unit and flip the container over the base unit to avoid water spills, which I almost can never manage to do without spilling some water and then position it on the base correctly.
--> The unit is so lightweight that if I just want to push the button to start or stop, I will knock the unit over; even with 1/2 amount of water in it. Sometimes this means, getting out of bed to use both hands; one to hold the base while the other to turn on or off
--> There is no way to clean inside the water reservoir tank. I have simply been using white vinegar and water to swish around inside, but there is no way that I can tell, to clean it any more effectively. The base of the unit I can clean without a problem and use a small soft brush with white vinegar to remove the oil residue. It builds up quickly since I use the diffuser alot, so I find myself cleaning the unit every other day or 2nd day and all stays well.

Having said that, overall I really like the unit and the quality of mist it outputs into the air and would still buy a second for another room.

5 people found this helpful

R. Morris

Works well, but don't fill too full

Reviewed in the United States 🇺🇸 on 26 January 2016

Verified Purchase

This is a nice diffuser with a few issues worth noting. First, the good things: it is a fairly large size compared to other, cheaper ones on the market. I'd say it can hold about 1.5 cups (12 oz) of water, whereas a lot of others are smaller and can barely even hold 1/2 cup (4 oz). This enables it to run for longer, though it will automatically shut off after 8 hours of continuous runtime regardless. Second, it has a pleasing design. Many others are simply white or translucent plastic; this one has a faux wood grain covering, which is also obviously plastic but I think blends in better with my decor. Finally, it seems to work well--aside from a few problems I'll mention, it seems effective at diffusing the oil/scent (and water) into the air, and it runs fairly quietly, though depending on how close you are you may hear a faint hum or trickling sound.

There are a couple bad things. First, while the exterior design of the product is pleasing, its shape makes it somewhat difficult to use when filling. To fill, you remove the faux wood covering from the top, then take off the translucent plastic piece underneath, which consists of an upside-down screw-top water tank--the "bottom" when you're filling it is the top of the product, which as you can see is a very narrow end. There is no way to set it on your counter without having it roll around if you need to use your faucet or open a bottle of oil. While awkward, this can be worked around by planning ahead. Second, while the top/tank portion is labeled with "min" and "max" lines for water level, I've found filling it up all the way to "max" causes problems--when you re-"attach" it to the bottom portion, the small "tank" in the bottom portion where the diffusing actually happens (it presses up on a valve in the lid of the tank to let water in when it's attached) seems to overfill, and then the machine will either not diffuse at all or do so sparingly. It's supposed to put out a steady stream of mist, not a "puff" every few seconds. The solution if this happens to you--as it did to me my first time when I thought this was how the product was supposed to work but was then wondering why it didn't seem to be diffusing the scent--is to make sure the tank isn't overfilled, then make sure the bottom portion of the diffuser is clean and dry, and try again. The problem is that the "max" line itself seems to be too full, and the magical actual maximum fill level is a little below that.

31 people found this helpful

CoolGramma

They should have stuck with the glass vaporizers that are much better for children

Reviewed in the United States 🇺🇸 on 21 February 2015

Verified Purchase

This is labeled as a "...Wood Grain Oil Diffuser..." and so, I expected at least the outside of it to be wood. No such luck. It's pure plastic throughout. To me, it's a strange idea to be using something such as a DIffuser, which is for people who are so additive and synthetic conscious, as part of a natural aromatherapy when it's made of a very unnatural product! The only reason that I wouldn't return it is that it's COLD diffusion and the plastic doesn't get heated up in order to diffuse the oils into the air. Unheated plastic will not give off molecules of itself to that which it is diffusing, while heated plastic, such as was found in the initial plastic vaporizers, DO give off their plastic molecules. This is the reason that all vaporizers were mandated, by law, to be "cold water vaporizers" (which technically is NOT vaporizing the water) by law. They should have stuck with the glass vaporizers that are much better for children, the environment, and our health, but Big Brother was worried about us dropping the glass vaporizers, so they mandated the plastic ones. My son was just born (45 years ago) when that happened. I contacted the leading manufacturer of vaporizers and purchased 4 of their finest contraband glass vaporizers, and they lasted (not one of them was dropped as Big Brother was so afraid of) for the next 25 years. THe only thing that wore out was the electrode inside the working part of the vaporizer, which could be taken apart, cleaned, and made to last longer, which I did. This diffuser, could easily have been made of glass with a real wood exterior so that it would not be so "new age" synthetic along with the "new age" health concepts. It does look like real wood, though, and is a lovely piece that works well. I just didn't think it through and realize I'd have to be cleaning it's interior all the time, a definite negative for me, but that will be true of EVERY diffuser. Just be aware of that upkeep when you purchase any diffuser. This would make a nice gift if you don't mind it being plastic, not wood.

5 people found this helpful

Sandra

1 Star Shy of Perfect

Reviewed in the United States 🇺🇸 on 17 August 2016

Verified Purchase

I have 3 different diffusers that I use throughout my home.I bought this one because I loved how it looked. It is has a unique look that appears like wood, however, it is plastic, which I am fine with. I feel that this diffuser can be displayed in my living room and not look out of place. I also like that it is a Now product.

I like that this diffuser runs for long periods of time without having to refill, and shuts off automatically. Another review indicated that there weren't markings for how much water to put in. This one has a min. & max. fill line clearly marked. This diffuser a strong water vapor that is distributed throughout a larger area than my other diffusers.

While this diffuser has many positives, my one complaint is the actual prep time that it takes to use it. The water reservoir is located under the decorative cover. Once removed, you must tip it upside down to unscrew a cap (which is about the same size as a water bottle). When filling with water, using a measuring cup with a spout is the easiest. It is tricky pouring the water into the small opening with cup or faucet, as water gets all over the unit. Since the hole is not that large, it is also difficult to put oils into the reservoir. The reservoir is also an awkward shape so it does not set on a counter, you must hold it in one hand while filling with water and putting oil in. While this seems minor, it can be tricky.
I have also had problems with water leaking from under the cap when I tip it back over. So it is important to first make sure the cap is securely screwed on.

Once the unit is put back together though, it runs very nicely and for long periods of time. So for operational functions, I would still highly recommend this unit just 1 star shy of being a perfect diffuser.

3 people found this helpful

~My Lovely Me~

I recommend it!

Reviewed in the United States 🇺🇸 on 12 April 2015

Verified Purchase

WOW! I'm really impressed. This is my second diffuser, and completely blows the other one I bought right out of the water.

Another reviewer mentioned how non-user-friendly this is, and I have no idea what she's talking about. I think it's really intuitive and easy. She also mentioned trying to shake oil into a tiny hole? The hole is about the size of a quarter. Super easy. I'm honestly baffled about that review.

It runs for hours at full "steam." I use more oil than recommended. It said to use 5 drops, and I like to use about twice that much. It never stops smelling like the oils.

It is unique, which is one of my favorite things about it. I find most oil diffusers to be ugly... like really ugly and mostly cheap and space-agey looking. I LOVE that this one has personality.

Honestly, my only complaints are these: I really wish the "wood" were wood, not plastic. My color isn't as dark or red as the photo (though it still leans red, and is about a medium shade wood), which cheapens the look somewhat IMO. I would have MUCH PREFERRED the color that it looks on the box and in the Amazon picture. Frankly, NOW should be ashamed of the picture on the box, since the color is so vastly different from the reality (pic uploaded, and at least on my end, all items are true to color). Lastly, the ugly NOW logo on it. For the price, I don't feel like I should have to have their advertisement stamped on my product. These are the only reasons I'm giving this 4 stars instead of 5.

GREAT diffuser. I will update right away if something goes wrong. If this review is up as-is, I still love it!
-----
Update: If you are having trouble getting enough vapor to come out, check your water level. The second time I used it, I was discouraged to see the output had significantly reduced. Then I read a review mentioning that exceeding the unmarked fill line would cause this. I dumped out some of the water, plugged it back in, turned it back on, and voila! Vapor!

159 people found this helpful

Haley

It is beautiful..

Reviewed in the United States 🇺🇸 on 7 January 2015

Verified Purchase

I have 5 different diffusers. All ranging in price and material. I had high hopes for this one, but I'm totally bummed! It is beautiful...that is why I bought it. It's is plastic that looks like wood...another positive since I have small kids. I LOVE every single NOW product I've ever bought....until now. This diffuser is not user friendly. You have to remove decorative top and then remove this reservoir. Then you have to un-screw this cap and u fill this thing with water. Be sure you remember to take top off of your essential oil bottle first or you are balancing this awkward thing and trying to do that at same time. Next, you are trying to "shake" your essential oil from bottle and get into this small hole in reservoir. By this point....I'm totally irritated, but still have positive outlook. So I get the contraption back on, decorative top in place, and start diffusing. I smell my essential oils for about 10 minutes and then...no smell!!! Just water vapor. I thought, well maybe I didn't put enough oil in it. So the next day...repeat process. Same thing. I've had this diffuser for about 2 weeks now and I have noticed the oil is COATED in reservoir. Whhhaaatttt??? While I'm no expert, I really believe that since you put the water in this weird, closed reservoir instead of an "open" one that has the little metal disc that makes the water "jump", it keeps the oils from being "stirred". All 4 of my other diffusers are made by different companies. Some expensive and made of different materials, however they have one thing in common....the metal disc in an "open" reservoir that keeps oils "stirred". So there ya go! Beautiful diffuser. Not user friendly! Hope this helps and I hope you understood my rambling ;)

808 people found this helpful

Madeline R.

A relaxing and safe alternative to scented candles.

Reviewed in the United States 🇺🇸 on 6 February 2016

Verified Purchase

I love this thing - and use it every night with 25 or so drops of various essential oils. I even bought one for my mom, who is so far afraid to use it. I first saw this at a Whole Foods store and knew I had to have it. I like that it looks sort of natural, even though it is plastic. The changing colored light feature of this diffuser might appeal to some people, but I haven't used it. I'm more about the essential oils and the seemingly healthful mist this unit features. I'm one of those people who would burn scented candles all night but for the fear of a cat knocking them over and burning the house to the ground. This though, seems safe to use at night, and the fine mist is relaxing. It runs for about seven hours and simply shuts off when the water is gone. That said, my husband thinks there is a sputtering or gurgling noise to this device. I do hear that now and then, but it doesn't bother me. I
wash the components with soap and water every few days as the oils can build up, and also to ward off mold, which I think could be a potential complication of this diffuser. One thing to make sure of: the components need to be aligned as shown. One night I set this up in the dark with the top at a bit of an angle, and I awoke to a very wet nightstand, table lamp and phone! I think I'd like to have several of these in different rooms - there are so many different essential oils to chose from! For now though, I'll stick with this one.

One person found this helpful

Domestic_Diva23

Love this Diffuser, not sure why so many negative reviews!

Reviewed in the United States 🇺🇸 on 16 March 2015

Verified Purchase

I am not sure why there are so many complaints about this diffuser. I did realize there wasn't any markings to show the max fill, so the first time I did overfill it, but I could've been smart & used a measuring cup to be sure the first time.

You have to follow the directions....oil first, then use undistilled water (I used filtered so I didn't have any chlorine or chemicals spewing out of the thing-don't want to breathe that with the essential oils!), don't fill it all the way up! Fill it up until there is 2-2.5 inches of space left....or less if you want it to run a shorter time than 8 hours. When you are done, WIPE IT OUT CLEAN & rinse out the tank with a bit of vinegar & warm water! If you don't, it will stop diffusing eventually or you will get weird mixes of essential oils.

it shuts off automatically when its empty or 8 hours passes, which ever is first....it also will automatically shut off if it is knocked over! My clumsy self can attest to this. My Young Living diffuser will not shut off if you knock it over & ruin it....which is another reason I am happy I bought this diffuser.

I don't have to worry about me or cats or my kids knocking it over & causing me to have to replace it!

My hubby like the ability to choose no light or changing lights but he wishes he could choose one color or have it go at an even slower speed through the colors... I think he is being picky for the price we paid.

Overall, this is a great diffuser for the price & I would get this for someone else or recommend for a friend OVER THE YOUNG LIVING ONE!!!

158 people found this helpful

5 star		65%
4 star		14%
3 star		8%
2 star		4%
1 star		9%

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Now Foods Ultrasonic Faux Wood Oil Diffuser

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