Panasonic ErgoFit In-Ear Earbud Headphones RP-HJE120-S (Silver) Dynamic Crystal Clear Sound, Ergonomic Comfort-Fit
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- Color-matching for iPod nano 5th Generation. Connectivity Technology: Wired
- Ergo-Fit Design for ultimate comfort and fit Drive Unit (diam.in mm) - Diameter 9mm
- Maximum input 200 milli watt
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Enjoy the ultimate in style, comfort and listening pleasure with the Panasonic RP-HJE120 ErgoFit Earphones. With three included sets of earpads (S/M/L), you’ll get a custom, comfortable fit that won’t slip out. Nine vivid fashion color options with color matching cords let you choose one that complements your outfit, accessories and mood. Large 9mm neodymium drivers along with a wide frequency response and smart ergonomic fit deliver dynamic, crystal clear sound while blocking ambient noise. A 3.6-ft cord threads comfortably through clothing and bags.
The RP-HJE120 ErgoFit Earphones combine sound, fit and comfort with 15 color choices for the ultimate in personal style and listening pleasure. Includes S/M/L earpads and 3.6 ft. cord.
Features and Benefits
Ergofit Design for Ultimate Comfort and Fit
Enjoy full listening comfort with soft, snug earbuds that conform instantly to your ears. Three pairs of included, ultra-soft earpads (small, medium, large) ensure a perfect fit for every ear.
15 Color and Finish Options
Express your individuality while enjoying your favorite music. With 15 color and finish variations, you’ll always find one that best matches the day’s outfit, your audio player and your mood.
Comfort-Length, 3.6-Foot Cord for Extra Convenience
A comfort-length, 3.6 foot color-matched cord provides the flexibility and comfort needed for an active day, and can be comfortably threaded through a jacket, bag, or backpack.
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Most helpful customer reviews on Amazon.com
Unfortunately, the latest batch is a completely different product. Either Panasonic started skimping on production or these are cheap counterfeits (more likely). I just plugged these into my electronic drum kit and literally could not hear the kick drum's bass sound at all. I thought my kit was messed up, but instead plugged in an older pair of these and noticed not only a clear rolling bass, but all of the sounds were much fuller and richer.
It's a shame that Amazon isn't doing anything about counterfeiting. The positive reviews here are outdated and worthless.
UPDATE: I called Panasonic to start a return. They told me I would have to ship the $8 earbuds to them first then they would fix them and send them back to me. Very disappointed as it would cost me at least that much to ship them in the first place. Not a fan of Panasonic right now and surely will never buy any Panasonic headphones again.
I tried numerous times to use the Panasonic website's live chat support feature but kept getting a message that there were no employees on live chat at this time (no matter what time of day I tried). I then called their 1-888 support number and the first thing the automated message warned me was that I risked being charged a $9.99 service fee for help if I continued with the phone call and if my product turned out not to be covered under warranty. Given that I didn't know if the earphones were still covered under any limited warranty, I opted to just hang up at that point, write off my money spent, and order a second pair. They arrived on January 25, 2018, and again, I was satisfied. Less than two weeks later, while watching a homework video, the right earphone suddenly shorted out and stopped working.
I called Panasonic again figuring that this time it had to be covered under some warranty at less than 2 weeks old. The customer service rep sent me the e-mail instructions to submit my proof of purchase for both pairs and I later received an e-mail back with the instructions for shipping the headphones. They stated that I was only allowed to ship the product in one specific type of corrugated cardboard container, that it needed to be certain size of that container, and that I would need to pay for tracking and insurance on the product on top of the shipping. The total amount for shipping cost more than THREE pairs of these headphones and they wouldn't guarantee that they would send me two new pairs to replace the two broken ones.
This is the worst experience I've ever had with a purchase from Amazon. I was disappointed and frustrated that I could not conduct my return directly through Amazon and have a replacement sent to me or my money refunded like is usually the case on Amazon, but instead had to do the whole runaround with Panasonic, and I still don't know whether Panasonic will honor its warranty and send me two new pairs. Based on the number of positive reviews for these earphones it seems like I did just get unlucky (twice) with defective pairs, however, if you're one of those unlucky ones you can count your money spent as lost based on the incredible hassle and lack of good customer service to make it right.