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Radical Candor: Fully Revised and Updated Edition: How to Get What You Want by Saying What You Mean Paperback – 3 October 2019

by Kim Scott (Author)

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Featuring a new preface, afterword and Radically Candid Performance Review Bonus Chapter, the fully revised & updated edition of Radical Candor is packed with even more guidance to help you improve your relationships at work.

'Reading Radical Candor will help you build, lead, and inspire teams to do the best work of their lives.' Sheryl Sandberg, author of Lean In.

If you don't have anything nice to say then don't say anything at all . . . right?

While this advice may work for home life, as Kim Scott has seen first hand, it is a disaster when adopted by managers in the work place.

Scott earned her stripes as a highly successful manager at Google before moving to Apple where she developed a class on optimal management. Radical Candor draws directly on her experiences at these cutting edge companies to reveal a new approach to effective management that delivers huge success by inspiring teams to work better together by embracing fierce conversations.

Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism – delivered to produce better results and help your employees develop their skills and increase success.

Great bosses have a strong relationship with their employees, and Scott has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters.

Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give practical advice to the reader, Radical Candor shows you how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people love both their work and their colleagues, and are motivated to strive to ever greater success.

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Product details

Language : English
Paperback : 336 pages
ISBN-10 : 1529038340
ISBN-13 : 978-1529038347

Best Sellers Rank: 3,792 in Books (See Top 100 in Books)
- 26 in Workplace Culture
- 51 in Soft Skills
- 74 in Business Management

Customer reviews:
2 ratings

Product description

Review

Kim Scott has a well-earned reputation as a kickass boss and a voice that CEOs take seriously. In this remarkable book, she draws on her extensive experience to provide clear and honest guidance on the fundamentals of leading others: how to give (and receive) feedback, how to make smart decisions, how to keep moving forward, and much more. If you manage people - whether it be 1 person or a 1,000 - you need Radical Candor. Now. -- Daniel Pink, author of the New York Times bestseller Drive

I raced through Radical Candor - it's thrilling to learn a framework that shows how to be both a better boss and a better colleague. Radical Candor is packed with illuminating truths, insightful advice, and practical suggestions, all illustrated with engaging (and often funny) stories from Kim Scott's own experiences at places like Apple, Google, and various start-ups. Indispensable. -- Gretchen Rubin, author of the New York Times bestseller The Happiness Project

About the Author

Kim Scott is the founder of Candor Inc. and is a well known CEO coach in Sillicon Valley. She was a member of the faculty at Apple University and before that worked at Google leading the AdSense, YouTube and DoubleClick teams. Earlier in her career she was co-founder and CEO of a software start-up, managed a paediatric clinic in war-torn Kosovo and built a diamond cutting factory in Russia.

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Most helpful customer reviews on Amazon.com

Amazon.com: 453 reviews

katyhuff

Pithy BS interspersed with helpful tips

31 December 2018 - Published on Amazon.com

Verified Purchase

As with many books in this genre, this one was helpful occasionally, too specific most of the time (expect to get nothing from the middle chapters if you aren’t in a tech firm), often self contradictory (“no one is a top performer” but a few pages later “reward your top performers”), and a quick read. I am glad I read it and I definitely took away some useful tidbits. Unfortunately, I think the key notions and examples could have been just as easily communicated in a blog post. I’m a little shocked the author has formed a whole company around this concept as it’s fairly simple. Tips about how to phrase feedback were especially useful, and many anecdotes were enjoyable. The text was, however, undermined by some baseless ageism (‘millennials do this or that’), needless repetition, and a little too much namedropping for my taste.

168 people found this helpful

too much obnoxious aggression, not enough personal caring

19 August 2018 - Published on Amazon.com

There's a lot of good content here. But the author's advice isn't always consistent with the stated ideals. For example, there are many suggestions that sound like servant leadership, and many of these are solid and awesome. But there are as many or more pieces of advice advocating for a top-down, hierarchical style of management, including the author's frequent use of constructions such as "soandso reported to me" and "I had 100 people reporting to me," and so on.

I found this inconsistency puzzling. Usually when someone gives lip service to a concept such as servant leadership but behaves another way, my first question is whether they understand the concept well enough. Maybe it's an education problem. But the author appears to be highly educated and widely read, and runs a company that helps companies implement management practices, so I don't think ignorance is the answer to the puzzle.

I don't know the answer. I'll never know it. But I have had the misfortune of working with executives who understand concepts like servant leadership, and use the language fluently, but who have terrible self-awareness blind spots (aided by a lack of listening skills) that keep them from seeing just how hierarchical and non-servant they are. This is the most charitable interpretation. I hope it's the case here. Because the other situation (I've experienced) is that the executive is a sociopath, skilled at appearing to be a culture fit, but ultimately more skilled at using people for their self-enrichment and power fantasy fulfillment.

I wish I hadn't picked up this icky vibe, which other reviewers also noticed and commented on, because it made it difficult to suspend disbelief and judgment and really read with an open mind. The self-aggrandizement is just hard to get over.

Overall, the internal inconsistency of this book makes it a dangerous tome. The sort of "management bible" that can be used to justify many good practices and many bad ones. Already, in the short time it's been out, I've seen the book used by a bullying manager to deliver obnoxiously aggressive feedback labeled as "radical candor." I fear that this book will be a greater friend to legions of sharp-elbowed jerk managers than to the cowardly types who veer into "ruinous empathy" (which, in my experience, is usually a bigger problem with a company culture, and the individual manager isn't the right locus of attention).

My conclusion is that I don't think there's nearly enough attention and thoughtfulness around the "care personally" dimension of the book's core framework. Other writers and thinkers such as Fred Koffman, Thich Nhat Hanh, Frederic Laloux, Diana Chapman, Edgar Schein, and Marshall Rosenberg... to name just a few who are leagues above this book in terms of conscious attention to the human and humane elements of working well with others.

145 people found this helpful

M. Hopkins

Very uninspiring - nothing new here for a veteran manager!

31 January 2019 - Published on Amazon.com

Verified Purchase

When I read a comment like this is the "holy grail of management books", I have to scratch my head. This is a rehash of material covered in countless other management books. I would have expected better from someone with her resume!
You can learn more from several of the Patrick Lecioni books and they are more fun to read. About halfway through the book, I stopped and donated to the library. This is suitable for a newer manager to read.

77 people found this helpful

Stef L

The holy grail of management books

4 October 2017 - Published on Amazon.com

Verified Purchase

I hardly write reviews for books, but this one is worth the read. I'm only half way through and she's brought so much clarity to my management failures and triumphs. I now understand the things that made me fail my first time around and successful my subsequent times around. And now that I have a framework to understand, I feel like I can build a team that reflects accordingly.

Good times. Thanks Kim. Is it too passive aggressive for me to give my current manager a copy of this book?

52 people found this helpful

Visa

Over rated

14 September 2018 - Published on Amazon.com

Verified Purchase

Over hyped, very little useful info, full of non-poignant antidotes. Was interest after hearing it referenced on Silicon Valley, but not very informative.

41 people found this helpful

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