Review
"This book is essential reading for organizations stuck with large "scaling" frameworks that treat people and teams as interchangeable units. Instead, they need to carefully study and take conclusions from this set of patterns and anti-patterns for true organizational agility. If they want to stay alive, that is."--Manel Pais, Co-Author of Team Topologies: Organizing Business and Technology Teams for Fast Flow
"Sooner Safer Happier nails the point that many leaders miss--transformation in itself is not a worthy goal, it is a vehicle for optimizing business outcomes. This book provides an indispensable guide for leaders who wish to run truly agile organizations. It leaves no stone left unturned. Smart, Berend, Ogilvie, and Rohrer address the leadership challenges, cultural barriers, and antipatterns that prevent too many organizations from realizing their potential in today's complex environment. They offer specific and immediately useful techniques for driving business results and a culture that reinforces continuous improvement long-term. Sooner Safer Happier is a must-read for any business leader looking to succeed in the digital age."--David Silverman, President of American Atheists, Co-Author of Team of Teams and CEO of CrossLead
"[Sooner Safer Happier] describes a set of patterns and antipatterns--with a great set of skills--to help you understand what is happening to stop teams delivering SSH and why it may be happening."--Jenny Wood, Royal Bank of Scotland
"A true business-wide perspective on Digital Transformation and the need for whole business agility."--Adam Banks, Non Executive Director and Former CTIO of AP Møller Maersk
"As someone who works in a large financial services organization, many of the points raised in this book resonated with my personal experience. The anti-pattern vs. pattern structure brings the principles to life and overlays real-world corporate culture with some of the 'hacks' to influence and drive change. This is a book that can be picked up by anyone across the business and is one that I will certainly be recommending to all our business and technology partners alike."--Chris Orson, Head of Digital and Data, HSBC Securities Services
"Better Value Sooner Safer Happier. These five words, taken to heart, could very well change everything....The book itself is a masterpiece of both insight and practical advice. From the opening of the introduction, I couldn't stop reading. Throughout the writing, complex concepts are made clear and accessible, which, in turn, sets the tone for the practical content. By intertwining patterns and antipatterns, anyone can open this book to a random chapter and apply the tactics within to improve their business."--Evan Leybourn, Co-Founder & CEO, Business Agility Institute
"How many times do we hear the word Agile being misused in today's corporate world? Jonathan's excellent book provides us all with a very practical guide on how to embrace agility in an ever increasingly digital, chaotic, and challenging world where the path to delivering outcomes is uncertain."--Ian Buchanan, Professor of Cultural Studies, University of Wollongong, Independent Board Director and Advisor, Former CIO/COO Barclays, Société Générale, Nomura
"How I wish I had been lucky enough to have read this book a few years ago when embarking on my own attempt to deliver Value Sooner Safer Happier in the internal audit function at Barclays....This book is not just a great handbook to draw from to assist you on your journey, it is also a great read!"--Sally Clark, Executive Coach, NED, Strategic Advisor and Avid Agilist
"I can't recommend this book enough. BVSSH is kind of a "meta framework"--flexible yet explainable, realistic yet capable of step changes in effectiveness. Jon is a master coach and guide. Read, read again, and share."--John Cutler, Product Evangelist, Amplitude
"If you are involved in the journey toward a safer, faster, happier organization that produces value at every step, this should be required reading. The 'patterns and anti-patterns' approach means that you can easily spot where things may go wrong, and will have at hand some proven patterns to fix it. This is as close to a field-guide as I have seen, and speaks of real and practical experience."--Dawie Olivier, GM for Enterprise Transformation, Westpac
About the Author
Jonathan Smart has been leading an agile approach to change as a business technologist for nearly thirty years, starting out as a developer on the trading floor in investment banking. Today, Smart leads Deloitte's Business Agility practice, helping organizations deliver better value sooner, safer, and happier through the application of Agile, Lean, and DevOps principles and practices organization wide.Previously Smart lead Ways of Working globally for Barclays Bank where his teams, on average, delivered three times as much in a third of the time, with fewer production incidents and the highest ever employee engagement scores. He and his team won the Best Internal Agile Team award at the Agile Awards in 2016.Smart is also the founder of the Enterprise Agility Leaders Network, a member of the Programming Committee for the DevOps Enterprise Summit, a member of the Business Agility Institute Advisory Council, a guest speaker at London Business School, and speaks at numerous conferences a year. Zsolt Berend is a business agility practitioner, coach, and trainer. He helps global organizations on their journey to achieving Better Value Sooner Safer Happier. He began his early career as a research fellow in astrophysics, and then spent twenty years across industry sectors in various roles applying agile and lean practices, mainly in telecom, healthcare, financial services, and consulting. He was the global chair of the Agile Community of Practice at Barclays with more than 2,500 members, and with the Ways of Working Center of Enablement team, won "Best Internal Agile Team" at the Agile Awards 2016. He writes on Medium and is a speaker at conferences and meetups. His passion is data, measurements, insights, and the creation of learning organizations. Myles Ogilvie has led, supported, and coached change initiatives within large and small enterprises for over twenty-five years. An advocate of no-nonsense problem-solving, he seeks to build transparency, improve collaboration, and enable outcomes that produce Better Value Sooner Safer Happier During 2016, when leading ways of working for a major UK investment bank during a period of intense regulatory and controls scrutiny, Myles applied lean and agile principles to risk management in the product development process. He is now a passionate advocate of patterns that can help foster a safer, leaner, and more innovative controls culture.
