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Synology 5 bay NAS DiskStation DS1019+ (Diskless)
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- Quad-core CPU with AES-NI encryption engine, delivering reading and writing throughput at over 225 MB/s even when data are encrypted
- Loaded with two 4GB DDR3L memory module, providing 8GB memory capacity in total
- Built-in two M.2 NVMe SSD slots for system cache support; Dual 1GbE (RJ-45) ports with failover and Link Aggregation support
- Dual-channel H.264/H.265 4K video transcoding on the fly
- Scalable up to 10 drives with one expansion unit DX517 connected
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Synology DiskStation DS1019+ is a 5-bay NAS designed for small offices and professional home users. With versatile built-in applications, DS1019+ easily fulfills your various office requirements, including collaboration, file sharing, data backup and recovery, and is even ready for virtualization deployment. Its 4K video transcoding capability also makes it a perfect fit for streaming and sharing your ultra HD video collections. DS1019+ is backed by Synology's 3-year limited warranty.
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Most helpful customer reviews on Amazon.com
I have work for large companies for some time. As I studied Computer Science 30 years ago and have been working as Systems and Network Administrator for more than 20 years, always in companies devoted to developing software, I am quite used to software development and also to networks, NAS, SAN, etc. (I manage EMC ClarIIon, DELL Compellent, CISCO switches, servers, WMware environments, etc.)
I bought this last unit in order to implement Active Backup for Business for a really small environment, were just a few servers and workstations would be protected.
After installing the unit and configuring Active Backup for Business, it started failing randomly every day. Every single day there are backup tasks that are not performed because they are stuck waiting for other tasks to complete. A lot of tasks are issuing an “Internal unknown error” message, and suggestions to “Contact our Technical Support Team”.
I contacted Synology Support Team, and after almost a week of back and forth with different representatives, I have no applicable solution or workaround to this problem.
Now I have a bunch of servers and computers totally unprotected, and backups that could be useless because after so many failures I have no confidence on the integrity of the data backed up.
Until today my perception of Synology was really good. I had a couple of issues in the past with iSCSI targets used to connect to a VMware environment, but as it was for a development environment, I didn’t care much about it.
But today my perception of Synology has changed radically. I have a real and serious issue, I have data at risk, and Synology answers are evading their real issues and trying to put more weight on my end as a customer. That is totally unacceptable.
They say that there is an issue with the deduplication algorithm, but they haven’t offered any workaround (not even at a low level) to disable deduplication until they come with a solution.
If a job fails, it will trigger a chain reaction of failures that will affect other future jobs, even if it is a task for deleting the data that is going to be purged due to retention policies. After that everything starts to fail constantly. Their solution for that was to stop and restart the Active Backup for Business application, and wait for the next release of the application, probably in January 2019. That is also unacceptable. They also have issues with Hard Drives that are not aligned to 4K. But it amazes me that it is a random issue, because it works sometimes.
Synology is a great concept, and Active Backup for Business is also a tremendous concept, but their implementation is a real and total disaster, and support after failures due to their issues is beyond human imagination.
I am really sorry, but Synology has disappointed me to the point of no return. If you need a solution for backing up more than one computer (either server or workstation, physical or virtual) keep away from Active Backup for Business. I don’t really know if they will ever come up with a solution.
The DS1019+ failed and gave a message that the cache cannot be found. It also said there were some bad sectors on disk 4. I could not recover my data :(.
The DS1019+ does start up and I can access it but that is all. I can't initialize the cache on the 2 new 1 TB SSDs I bought to replace the old ones that I later tested and found out they are good according to Windows 10.
I want to return it.
I have the cost of the synology, 5 6TB WD Red Pro drives
4 1T WD black SSD.
I have wasted too much time.
I have determined that the 4 1 TB WD SSD are good so why can't I create the cache?
If a drive fails I shouldn't loose the volume. I have a spare 6TB drive.
I have wasted too much time with this.
I am going to buy something else but I have no place for 4 1TB SSD that cost almost $230.
I am livid.
Do not buy. A NAS should never lose data.
I have to change this to a 4 star from one now. Since my original review I rebuilt the array from scratch (recommended by Synology support). This meant that I had to set up all the applications again manually rather than them being upgraded automatically and retaining their settings. I asking scrapped both Nvme drives and went with two, more expensive drives that are on their hardware compatibility list. They said it “could” have been an issue even though I ran with the old Nvme drives for a period of time right after rebuilding and not seeing any errors. I didn’t want to take a chance.
After rebuilding everything, it has been very stable as of 9/30/2019. I’ve had a couple power failures and many reboots since with no issues.
At this point, I have no complaints about it at all. Surveillance Station works great. I have a couple folders syncing to my old DS213+ at a friends house for more redundancy. Plex is also working great.
I bought this to replace my older DS213+ 2 drive system and was excited about the capacity options I would now have. My DS213+ had 2 - 4TB drives in it which I transferred over as well as adding in 3 - 10TB drives and 2 - 512GB Nvme SSD drives.
Transferring to the new system went without a hitch and was quite easy. I just removed a single drive from the old system (RAID 1 mirrored setup) and put it in the new system and it recognized it and upgraded all the packages for mme. Then I added the 10TB drives and after that appeared to be stable, I removed the last drive from the old NAS and transferred it over. Everything went great until a few days in.
I'm at my desk and glance over to see a flashing blue light on the NAS and no hard drive activity. I am unable to access it so figure something went wrong and did a hard boot holding in the power button for 10 seconds. It came back up but then showed that there were errors on the drive and it needed to do a consistency check. I let it complete this and reboot and it show it found an error and needs to do another check. No matter how many times I do this, it will not clear it up.
On top of this, Surveillance Station stopped working. It keeps starting/stopping in a loop. I tried uninstalling it and reinstalling it to no avail. This is a major problem since I have 9 cameras no longer recording.
On top of this, the Nvme SSD cache shows "volume/LUN is missing". The only option I have for this is to remove it and then re-create it. But if I do, it warns that everything on the system can be lost and I have to agree to this. I don't want to lose everything! Even with these errors that pop up, the drive manager shows all drives are working just fine.
So I contact customer support through their ticketing system a week ago. Two business days later I get a response asking for access to my system with directions on how to provide it to them. I follow this and the next day I receive a response saying it didn't work and for me to try a different method. I've been going back and forth for a week now with only one response from them every other day for me to do something else. My system is still useless and my security system is still down. This is unacceptable!
If this continues I will scrap this piece of junk and go with another vendor which is sad since I invested so much into the camera licenses and hardware. But I need reliability and customer service above everything else! This type of issue should not happen almost right out of the box. And if I'm one of the lucky few where it does happen, they should be able to provide quick support. They fail on both accounts which is why they only get 1 star.