To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Horrendous set up process. My devices had issues connecting with the device. When connected, there was no internet. After trawling upon endless technical support jargon on their website, I’ve still not been able to get it to work. What a nightmare!