Thermos 12 Ounce Food Jar with Microwavable Container, Stainless Steel
- Thermos vacuum insulation technology for maximum temperature retention, hot or cold, keeps liquids hot for 4 hours and cold for 6 hours
- Tritan copolyester inner liner is microwave and dishwasher safe; store it, heat it and enjoy it
- Durable stainless steel interior and exterior
- Wide mouth is easy to fill, eat from and clean
- Cool to the touch with hot liquids, sweat proof with cold
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Satisfy that appetite while on the go with the Thermos Stainless Steel Microwavable Food Jar with Stainless Steel Vacuum Insulated Sleeve, 16 Oz. The extra wide mouth means it is easy to fill, eat from and clean! And thanks to Thermos vacuum insulation technology, contents will remain hot up to 4 hours and cold up to 6 hours! Thermos--the ideal solution for transporting hot and cold beverages or foods.
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Most helpful customer reviews on Amazon.com
The concept here is brilliant. You can fill the inner liner with soup or something then put that in the fridge. The next day heat it up while you put hot water into the outer liner. Put the inner liner into the outer and you have a hot meal later in the day when settling down to lunch.
We purchased one to give it a try and really liked it so we bought a second one. Then a couple weeks ago the plastic insert cracked. It wasn't dropped or anything, it just cracked down the side.
So we contacted customer service and got around to where we were told to buy a new piece. We've had the original one less than 6 months and the second one less than a month. We have no way to know which one broke so it's on us to buy the part.
That is frustrating enough, but they don't have a website where we can make the purchase. We were instructed to reply to an email with the credit card details.
I'm sure they are going to use it to process the order and nothing else. I can trust them ... at least I want to say I can but I've never met them. That is a really bad idea though even if I knew I could trust them. I don't know what their system is like but it absolutely will store emails as plain text. Is it going through SSL to secure the connection? What are the chances someone has or could hack this system?
If they don't have a better way to handle part orders then there is a BIG problem. Maybe this is a super rare occurrence but I kind of doubt it. If it was super rare they would have had a better warranty and just sent the replacement part instead of having us buy it in the first place.
As much as I like the concept (so much that we had ordered a second thermos before this incident) I can't recommend this product or any product from this company until they get with this millennium and make it possible to order parts securely.
My liner developed cracks in the bottom which leaked after about 3 months. The warranty process is a nightmare. I sent the item back to Thermos 3 months ago, no reply from them. I've send numerous followup emails, which advise me to call customer support. Unfortunately no one ever answers the phone. I've been on hold twice, 30 minutes each, they never pick up. All this for a $20 item. Lesson learned: whenever possible, make sure the item can be returned to Amazon for the full warranty period. Relying on the manufacturer is almost always a bad idea.
The only negative experiences I've had with this thermos so far are as follows:
1) One of my kids broke my wife's foot by dropping a full thermos from a high chair. Clearly this product is robust and you may want to consider wearing steel toed boots if you plan on giving the product to a child in an elevated position who doesn't have complete mastery of motor skills.
2) My kids managed to crack the handle tabs of the plastic insert. I've fixed this issue with superglue without issue twice and in the case where I couldn't find the tab piece, I was able to order new plastic insert replacements for $5 each.
3) Daycare lost one of my thermoses and I had to order a new one.