We bought this item through Amazon for Christmas. With 5 children (one in college now) we have bought so many Vtech toys over the years, we have come to know this company for dependable products, in fact, we probably still have all the products we have purchased over the years, and to my knowledge they all work. They pass down to each child and last through to the next.
This product lasted for one day, Christmas Day. She (our 6 year old) took pictures all day with it, put it on the charger that night and in the morning it was in a black screen loop. I managed to hook to a computer and get all of her photos. Followed all the troubleshooting I could find and nothing worked. I contacted Vtech to troubleshoot and/or get it replaced. Since I ordered from Vtech through Amazon, I returned it through Amazon and got a refund, had to reorder . . . .
The replacement works great and is still working today. This is a great item, very much like a child’s version of an Apple Watch with the screen size but with kid friendly apps. Wish I had one as a kid!!! Unlike other gifts she has received she returns to this one more frequently.
Other than the hiccup with the Christmas gift failure, and a couple week turn around for a replacement it was a good choice. Vtech does stand behind their product and makes it right, whether to help you troubleshoot or return. They refunded as soon as the return was in the mail and showed up on tracking. Had to wait to reorder because this particular watch was out of stock.
Not sure if this was an isolated issue with this toy but if you do purchase, they do back their product. I highly recommend all their products for durability and educational value.
| Language: | English |
|---|---|
| Model Number | 80-193809 |
| Number of Pieces | 1 |
| Assembly Required | No |
| Batteries Required? | Yes |
| Batteries Included? | Yes |
| Remote Control Included? | No |
| Color | Royal Blue |
| Release date | 30 April 2018 |
| Mfg Recommended age | 4 - 12 years |
| Item model number | 80-193809 |
| Product Dimensions | 22.61 x 1.78 x 4.57 cm; 430 Grams |
| ASIN | B073RFXSG8 |
