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Total ripoff!!! So unhappy with this experience. I purchased a 12 box of tropical punch from same seller, Amazon LLC, and received 12 boxes. However this flavor only seems to provide 1 box of 10 packs, even though its described as 12 boxes, sold by same seller, and cost the same as the 12 box, different flavor I received. I received a refund and was again shipped out a single box of 10 drink packs. Since when does 12 count actually mean 1 count? Maybe an email to Bezos would get a resolution.
Description says 10-Count Box (12 Pack) but only got a single box. Wrote in said they would fix. Than again only sent a single box. At a 1 pack not a 12 pack this is way over priced and a poor value. Do not buy this. False advertisement
Update 7/14/21 - Placed a third order and received all 12 boxes. Hopefully they've fixed the problems!
Update on original review: Amazon sent a replacement which included all 12 boxes I originally ordered.
The product itself is great and it's essentially the Hawaiian punch that used to be sold. This is my second order. My first order was fine and I received all 12 boxes. My second order, however, only contained ONE box! Asked for a replacement and I'm crossing my fingers I actually received the case of 12 I ordered!
The product was excellent and I wish I could have gotten multiple boxes. However, this listing says you get multiples and I only got one box of 10. Called customer service, they apologized and sent me another order. When it showed up I only got one box again. The flavor was great, you’re just going to pay $14 for 10 packets.