E-mails from Amazon will never ask you for personal information. If you receive a suspicious (sometimes called phishing) e-mail, here are some tips to determine if it's an e-mail from Amazon.
Don't open any attachments or click any links from suspicious e-mails. If you've already opened an attachment or clicked a suspicious link, go to Protect Your System.
Never ask you to reply with personal information.
We collect personal information only through the Amazon website. Personal information includes things like:
We'll never prompt you to verify account information through a link in the e-mail.
We won't include an attachment you weren't expecting.
Typos and grammatical errors aren't common.
Legitimate sites have a period before "amazon.sg". Sites such as "payments-amazon.sg" are not actually Amazon. We'll also never use an IP address (string of numbers) followed by directories, such as "http://123.456.789.123/amazon.sg/".
Was this information helpful?
Thank you for your feedback.
Please select what best describes the information:
Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.