Reset Your Password

If you've forgotten your password, you can reset it by requesting a personalized "password reset" link to your e-mail address.

Tip: To choose a strong password, go to Choose a Strong Password for guidance.

Did you forget your password?

To make this update from a computer that you have not used previously to shop our website, we will also ask you to confirm all of your account information before being able to create a new password.

Next steps:

  1. Go to Forgot Your Password.
  2. Follow the on-screen instructions. You will be asked to enter your email address or your mobile phone number associated with your Amazon account.
  3. We will send you an email or SMS (depending on the verification method you have chosen) containing a security code. Enter the security code and press continue.
  4. Sometimes, we may ask you to enter other account information to confirm your identity. After confirming your identity, choose a new password.

After you've created a new password, it will become active right away. Your new password will be applicable for all Amazon related accounts.

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