Help & Customer Service

Get Help Pairing Your Fire TV Remote

Tried the menu settings but still having issues pairing your remote? Here are a few suggestions to connect, or reconnect, your Fire TV Remote.

Get Help Pairing Your Fire TV Remote

Replace the batteries in your remote.
Move your remote closer to your Fire TV device, within 10 feet (3 m).
Unplug your Fire TV device from the power cord or adapter then plug it back in.
Use the Fire TV app to pair your remote.
If you have seven controllers paired, remove one of them before attempting to pair another.

Related Help Topics

Set Up Your Fire TV

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