Can't Pair Your Fire TV Remote During Setup

If your remote doesn't work during setup, try these steps.

  • If your remote doesn't pair automatically, press the Home button until "Press Play Pause to start" appears on-screen (about 10 seconds).
  • Move your remote closer to your Fire TV device, within 10 ft (3 m).
  • Remove the batteries from your remote. Wait 30 seconds and then press and hold the Home button again.
  • Reset your Fire TV remote.

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