You'll receive a secured delivery of your package. You need to verify it using the one-time password (OTP) we sent you.
An OTP adds an extra layer of security to your packages.
If an OTP is required, we send a three-digit, numeric OTP to your registered email address after we ship the item.
You can also find the OTP by selecting Track Package beside the order in Your Orders.
Your OTP is valid until the end of the delivery day.
To use your OTP, enter it into the delivery agent's device. The device verifies the OTP and the driver gives you the package.
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