App Crashes or Won't Load on Your Fire TV Device

If your downloaded app is not working as expected, clear the app cache and data, or restart your Fire TV device.

Other common solutions:

  • Clear the app cache and data.
  • Uninstall and reinstall the app.
  • Restart your Fire TV device. Press and hold the Select and Play/Pause buttons at the same time, for 10 seconds.

Related Help Topics

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