For most items you purchase on Amazon.sg, you may request returns within the 15-day return window. You can use this page to learn about our return policies. This policy is in addition to, and does not affect your rights under the Consumer Protection (Fair Trading) Act, including any rights you may have in respect of faulty items. Third-party sellers on Amazon.sg are expected to offer returns on an equivalent basis, but their specific policies may vary.
Note: Extended Returns information:
Nothing is more important than the health and well-being of our customers, employees, selling partners and the communities we serve. To that end, we're temporarily extending the return window to give you more time to return your items. Most items fulfilled by Amazon SG or our third-party sellers that are eligible for return and are delivered between April 01, 2020 and June 01, 2020 can now be returned until June 30, 2020. For returns information on Amazon International Store products, please visit here.
Products are returnable on Amazon.sg within the applicable return window for any reason on Amazon.sg. When you return an item, you may see an option for a refund or replacement. Replacements are only available for items that are sold and fulfilled by Amazon SG – see About Replacements and Amazon.sg Refunds Policy.
Unless the item was defective, a return will be processed only if:
If you are returning an item where personal information pertaining to you and/or a third-party may be saved (e.g., an electronic item), you must erase this information completely prior to sending the item back to us. You will be fully responsible for any data breach that may occur if you fail to do so.
For items fulfilled by Amazon, we do not accept returns of the following:
Third-party sellers on Amazon.sg are expected to offer returns on an equivalent basis, but their policies may vary. To determine whether items sold and fulfilled by a third-party seller can be returned, check the returns policy set by the seller.
Please see our Amazon International Store Returns policy for information about returning Amazon International Store items.
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