The Returns Support Centre allows gift recipients to return items fulfilled by Amazon SG if they were marked as a gift at the time of purchase. Alternatively, gift recipients can return their items using gift receipts shared by the gift giver. The type of refund or credit you receive depends on how the gift was purchased and how it's returned. All refunds are subject to our refund policies.
If you have a gift receipt follow instructions on our help page about Gift Receipts to return a gift.
Step by Step Instructions to return a gift when you do not have a gift receipt:
Note: If you're a gift recipient and the item is not marked as a gift at the time of purchase, you will see a message requesting you to contact Customer Service. Please contact us so we can assist you with the return.
Note: If the return isn't the result of an Amazon error or a faulty item, return shipping costs will be deducted from your refund.
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