Third-party sellers handle customer service for orders dispatched directly from them. You can contact a Third-party seller both before and after placing an order.
To contact a third-party seller, do one of the following:
Note: Occasionally, the same product will be sold by different sellers. In these cases, click See All Buying Options in the product listing page to see the list of available sellers. Then click the rating of the seller you want to contact to access the seller's At a glance page and select Ask a question.
If a dispute arises between you and a third-party seller, and you can't reach an agreement with them, or if the seller has not responded to you within 2 business days, you can submit an A-to-z Guarantee request. For more information, go to About A-to-z Guarantee.
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