When you pre-order eligible items before the cut-off date and choose One Day Delivery to an eligible area, we will dispatch the item before the release day, with the intention that you get it on the release day.
Wondering where your stuff is? Track your package and more in Your Orders.
Release Date Delivery is available for items that ask 'Want it delivered the day it's released?' on the product detail page. Items that don't display this message on the product detail page aren't eligible. The message will stop displaying when it's too late to get it by the release date.
Release Day Delivery is available to eligible areas by One Day Delivery, as long as the order is placed by the pre-order cutoff date.
Choose One Day Delivery to get it by the release date.
|Members get FREE ONE DAY||It depends on the item, but you'll need to pay S$1.99 for One Day Delivery to get it on Release Day.|
If the release day has passed and your order hasn't arrived, track your order.
Some carriers make deliveries to residential addresses up to 9PM, so your package may still be on its way. Unfortunately though, sometimes unforeseen delays can occur when we're delivering your order.
We take payments when we dispatch your items. If you're pre-ordering ahead, it's worth checking your expiry date to make sure your card will be valid when we're dispatching your item.
We'll notify you of this change by e-mail. You'll still be eligible to get it on the new release date.
Was this information helpful?
Thank you for your feedback.
Please select what best describes the information:
Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.