About Amazon Fresh Delivery

Amazon Fresh offers delivery slots between 07:00 AM to 12:00 midnight, on most days of the week.

Amazon Fresh allows Prime members to place orders with ultra-fast delivery for grocery and local favourite items on www.amazon.sg or the Amazon Singapore app.

To find out if your address is eligible for Fresh delivery, please enter the delivery postal code on the top left corner of the screen before browsing for items.

Important:

  • We are experiencing an increase in demand for products listed on Amazon Fresh and are working hard to increase delivery availability.
  • As we work to fulfill customer orders, Amazon and its carriers are following guidance from public health officials. In some instances this may impact where, when, and how packages can be delivered.
  • If a delivery slot is unavailable, please keep checking the Amazon app from time to time for the most updated delivery slot availability. The next available delivery slot will be displayed on the slot selection page during check-out.

Delivery Speeds and Charges

Amazon Fresh orders of S$60 or more receive FREE 2-hour delivery. Otherwise, Amazon Fresh customers can enjoy 2-hour delivery at S$5.99 per order for orders under S$60, and 1-hour delivery at S$9.99 per order.

Delivery fees will automatically apply at checkout and may vary based on the amount of your order and chosen delivery speed.

Delivery Times and Availability

We deliver Amazon Fresh orders between 07:00 AM 12:00 midnight on most days of the week. Delivery slots will be offered during the following times:

  • Sunday: 10:00 AM to 12:00 midnight
  • Monday to Friday: 07:00 AM to 12:00 midnight
  • Saturday: 07:00 AM to 11:00 PM

Depending on the postal code of your delivery address, you may either see even-hour 2-hour slots (e.g. 2-4pm) or odd-hour 2-hour slots (e.g. 1-3pm) for delivery. Please see the checkout page on Amazon Fresh for the most updated delivery window availability.

Doorstep Delivery

Doorstep delivery is available in all postal codes where Amazon Fresh is available. Choose a time slot that works best for your schedule. We'll leave your items on your doorstep

Doorstep Delivery isn't available for buildings with secure entries or limited access. If we’re unable to access your doorstep, you can leave us instructions on the preview order page, under delivery instructions. Our packaging is designed to maintain the correct temperature of your products, but we encourage you to retrieve your order as soon as possible. Remember to chill any perishable items immediately upon delivery.

Unattended Delivery

Unattended delivery is available for most items sold on Amazon Fresh, and is selected by default. You can provide your unattended delivery preferences as part of the delivery instructions on the preview order page.

At the time of delivery, the delivery associate will check whether anyone is present to collect the delivery. If no one present, the package will be delivered at a safe location within the premises. You will also receive an email or SMS notification once the order has been delivered. Remember to chill any perishable items immediately upon delivery.

Important:

  • For all deliveries that are sent with unattended delivery, you consent to your order being left in a safe place.
  • For Amazon Fresh orders, once you’ve completed the checkout process, you can't update your delivery slot or your delivery address. You do however, have the option to cancel your order.

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