Gift Receipts
Gift receipts allow gift recipients to return items received as gifts from Amazon.sg.
Send a gift receipt to your recipient:
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Go to Your Orders.
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Locate the item for which you want to create a gift receipt and click Share gift receipt.
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On the next screen, click Share gift receipt to generate a shareable link.
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Send the link to the gift recipient using your preferred communication channel (e-mail, chat, SMS, etc.)
Return a gift using a gift receipt:
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Click on the link sent to you from the gift giver.
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On the About your gift page, click Return this product.
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If prompted, log in to your Amazon SG account. If you don't have an account you'll need to create one.
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Select the items you want to return from the order, and then select a return reason from the drop-down menu.
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Click Continue.
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Select your preferred return method.
Note: If the return isn't the result of an Amazon SG error or a faulty item, return shipping costs will be deducted from your refund.
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Print your label and return authorisation. Some returns won't require you to print a label or authorisation. If you don't have a printer when you're completing your return, you can print later (we'll e-mail you a link to your label) or you can have someone else print your label for you.
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When packing the item for return, put the return authorisation inside your package and attach the label to the outside of it.
Note:
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You can only create and use gift receipts within the eligible return window for the item.
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If the option to create a gift receipt is not available and the item is eligible for a return as per our return policies, please contact us so we can assist you with the return.
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Please see Return a Gift for more information regarding gift returns.