Gift Receipts

Gift receipts allow gift recipients to return items received as gifts from

Send a gift receipt to your recipient:
  1. Go to Your Orders.
  2. Locate the item for which you want to create a gift receipt and click Share gift receipt.
  3. On the next screen, click Share gift receipt to generate a shareable link.
  4. Send the link to the gift recipient using your preferred communication channel (e-mail, chat, SMS, etc.)

Return a gift using a gift receipt:

  1. Click on the link sent to you from the gift giver.
  2. On the About your gift page, click Return this product.
  3. If prompted, log in to your Amazon SG account. If you don't have an account you'll need to create one.
  4. Select the items you want to return from the order, and then select a return reason from the drop-down menu.
  5. Click Continue.
  6. Select your preferred return method.

    Note: If the return isn't the result of an Amazon SG error or a faulty item, return shipping costs will be deducted from your refund.

  7. Print your label and return authorisation. Some returns won't require you to print a label or authorisation. If you don't have a printer when you're completing your return, you can print later (we'll e-mail you a link to your label) or you can have someone else print your label for you.
  8. When packing the item for return, put the return authorisation inside your package and attach the label to the outside of it.


  • You can only create and use gift receipts within the eligible return window for the item.
  • If the option to create a gift receipt is not available and the item is eligible for a return as per our return policies, please contact us so we can assist you with the return.
  • Please see Return a Gift for more information regarding gift returns.

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