Can't Pair Your Fire TV Remote During Setup

If your remote doesn't work during setup, try these steps.

  • If your remote doesn't pair automatically, press the Home  
		  button until "Press  
		  to start" appears on-screen (about 10 seconds).
  • Move your remote closer to your Fire TV device, within 10 ft (3 m).
  • Remove the batteries from your remote. Wait 30 seconds and then press and hold the Home  
		  button again.
  • Reset your Fire TV remote.

Related Help Topics

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.