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As someone who has long been fascinated by the entire luxury hotel experience, I have been waiting for exactly this kind of book to come along. I treated myself to the hardcover for Christmas and it is absolutely beautiful. As I flipped through the various hotelier profiles (and countless photos), I was taken by their individual journeys and career insights. Not only is it a compelling read, but the book also functions as my new global bucket-list — and has earned a spot on my coffee table for a long, long time!
I enjoyed reading this book and getting an insiders view of the different management philosophies, idiosyncracies, small touches, and values that shaped the operations, strategy, customer experience and competitive approach to some of the most timeless and sought-after hotels in the world. The best part was for me was reading the exposées of some of the hotels I have stayed in to see if the mantras shared by the management were a signature part of the experience. A great book for those looking to acquire different insights into management.
Infusions of decadent & diverse locations, paired with well-written profiles that give you a behind-the-scenes look into the strategies/philosophies of the 'big players' in hospitality management. As someone who works in the visitor services/tourism industry, I definitely see this book as a reflective professional development tool to share with my front line staff team.
Kanani is a talented wordsmith, and I highly recommend this book.
A gorgeous book! Amazing insights from around the world from the best in the business. It really is that simple. I bought this book because I love to travel and am always drawn to the symphony of five-star hotels, and this book delivers. The author's profiles of each general manager captures the essence of what defines world-class service, and the ample photos are a beautiful complement. A Wealth of Insight has earned its place on my coffee table. I'm already planning my next vacation!
An incredible book that shares amazing insights from hospitality professionals around the world. From how they started their careers, to how they envision the future of this incredible industry. Truly a wealth of practical knowledge that can inspire those looking to start their hospitality careers or just searching for experience based guidance. A must read book, artfully written by Rahim B. Kanani.
This is a great book for folks in the industry - but also travelers that want to get a peak behind the curtain at some of the world's most refined hotels. Beautifully laid out, wonderful photos, excellent interviews, I highly recommend!