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I shifted from a developer role to a manager role. This gave quickly the insight it's all about the people. This book boosted my knowledge, gave new insights and learned new techniques. I was completely enlightened when I started to practice techniques from the book.If you have ever had the feeling of mastering a programming language, mastering conversations/people can give you exact the same feeling even when you only scratch the surface. And just like with programming languages, you're never done as it keeps evolving. Conversation is such a valuable skill that can be used everywhere, even outside work! An amazing and unique book!
One of the best phrases I've heard lately is mature DevOps organizations use simple tools to do complex things and immature ones use complex tools to do simple things. Fredrick and Squirrel offer an exceptional framework to understand the communications teams regularly have during their Agile practices. The framework for Record, Review, Revise and Roleplay as well as the two channel breakout for every conversation. Reading through, even though the conversations were aggregated, I could replay many of my own Agile conversations. This book is a must read. If you haven't thought about these practices recently, you need the refresher, and if you haven't thought of them at all, this is an excellent place to start.
This is an important book for anyone wondering why their Agile Transformation has failed, or did not deliver everything that was promised. Chapter One covers a lot of important history, but the hard work begins as you work through the conversation examples. The realness of the conversations really pulls you in.
I've already started applying some of what I learned from this book to my current client.