To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
The item looked nothing like what was presented on the Amazon store. The item was not grey but black. The OPTP label was missing. The product was made in China and not in the USA as shown on the site. Total misrepresentation. The seller didn't provide any return labels so I have to pay for the return mail. The seller provided a return address in Singapore but the contact number is not a Singapore number. Waiting for a response from seller to provide a local number or at least a country code for the number provided.