To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Me lo enviaron con medidas de un centimetro mas chico de lo que dice en mi pedido de la parte exterior y hay que modificar la pared ya que es mas chico , hay que quitar los azulejos para modificar, ustedes deben incluir las medidas de los oricifios de la pared.
Here we are in the covid crisis where we count on being able to order things that are accurate to the specifications provided, and 2 major corporations, Amazon and Kohler, fail. Ordered this because as you can see in the drawing picture, it indicates the glass is 16"x20". It is not. They cheap out. It's 15 3/8" by 19.5". I'll add a picture with a tape measure if I can. I was trying to retrofit in a very specific location so I need accurate information. Extremely poor job, Amazon and Kohler. Now what do I do, risk going to a shipping store to return it?
The mirror looks fine and the installation is... not *horrible* but after everything was installed the door was crooked. I tried to back the crew out to re-align the door but the screw backing fell out. So, I couldn't screw the door back in. Really shoddy stuff for supposedly a company with a reputation for quality.
The door hinges are not adjustable which makes leveling this mirror an absolute nightmare, because the door is not level with the body of the cabinet. Very disappointed with Kohler's cheapness. For installation I had to find the middle ground between the cabinet and door being opposite levels of each other.
This item came without packing materials & damaged at upper right corner. Very disappointed and understand why mirror was broken. Window tirme to return has expired. Not worth $$$. Update October 2019...Amazon sent replacement and was received with packing materials, installed & beautiful. Should of ordered surface mount instead as couldn't fully recessed into wall. Recommend when listing these products they should all be on same page & let customer select the mount options. Gets too confusing to find & order correct item when listed separately.
I bought a used medicine cabinet, it stated that it was in very good condition and the only thing that was damaged was the package. But turns out both shelves were missing, I called amazon customer service and was returned with extremely rude service on amazons end and am returning the product, I've also seen other reviews saying things were missing/damaged or inconsistent quality please don't disregard these, they are true. I will not be purchasing again.
It the price is too good to be true, there’s something wrong. This box arrived taped up with blue painters tape, and the previous person’s packing label is still on the box but they cut it out with an exacto knife leaving the persons name. I’m missing 8 screws and 8 hole plugs.
Pretty bummed...ordered one for hall bath...no issues. Ordered this on for master bath and packaging was messed up...door wasn’t secured...and one shelf doesn’t fit. It’s already installed so I’ll have to get shelf cut. Pain to return it. Won’t order one for other bathroom.