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They have two different qualities from the same product. I bought one at the beginning that I was totally satisfied with the quality. Around a month later, I ordered another one for my brother. It turned out the new one has a really cheap quality and it doesn't work and have so many issues.My brother noticed that even the call answering button was on the left cord, usually it is on the right cord. So I checked the
Panasonic ErgoFit In-Ear Earbuds Headphones with Mic/Controller RP-TCM125-W (White)
packaging and it turned out the packaging was different from the first one I got. Even the quality of the packaging was a cheap quality packaging. Also, same products have different barcode numbers and different model numbers. The cheap quality has an instruction paper that was in the packaging and most of it was written in Chinese. I'm totally disappointed since I felt that was clearly deception. I ordered a replacement for the one I got and I got another one with the same good quality. That's where I believe that they are cheating on customers.
1.0 out of 5 stars
BE CAREFUL BEFORE YOU DEICED TO BUY THEIR PRODUCTS. ONE PRODUCT HAS DIFFERENT QUALITIES
Reviewed in the United States on 27 November 2017
They have two different qualities from the same product. I bought one at the beginning that I was totally satisfied with the quality. Around a month later, I ordered another one for my brother. It turned out the new one has a really cheap quality and it doesn't work and have so many issues.My brother noticed that even the call answering button was on the left cord, usually it is on the right cord. So I checked the[[ASIN:B00E4LGU1Y Panasonic ErgoFit In-Ear Earbuds Headphones with Mic/Controller RP-TCM125-W (White)]] packaging and it turned out the packaging was different from the first one I got. Even the quality of the packaging was a cheap quality packaging. Also, same products have different barcode numbers and different model numbers. The cheap quality has an instruction paper that was in the packaging and most of it was written in Chinese. I'm totally disappointed since I felt that was clearly deception. I ordered a replacement for the one I got and I got another one with the same good quality. That's where I believe that they are cheating on customers.
I've bought this model of Panasonic headphones numerous times before. I believe these are fakes. They came in small pouches instead of the usual hard plastc shell packaging. Also, the description said that 3 pairs of different sizes soft earpads were included, but I didn't get them. I can't use them because the pads are too big for my ears. Buyer beware!
When I first opened these they fit very comfortable in my ears. When I tried listening to them the sound in the right ear kept shorting out. Went to Amazon to try to return them and learned I could not return them even though I had just purchased them a few days ago. Instead I was given the phone number to Panasonic customer support. I was disconnected twice from customer support while they tried to transfer me to the right person. I realize these headphones we’re only $8 but it’s the principle of it that they make you jump through all of these hoops from the manufacturer to return a defective product. Normally Amazon returns items quickly with little effort. Given all of the positive reviews of these headphones I am assuming I just got a defective pair. UPDATE: I called Panasonic to start a return. They told me I would have to ship the $8 earbuds to them first then they would fix them and send them back to me. Very disappointed as it would cost me at least that much to ship them in the first place. Not a fan of Panasonic right now and surely will never buy any Panasonic headphones again.
I wanted a comfortable headset for zoom/skype calls as well as well as listening to music. I spent ages looking around and settled on these, almost in spite of their price. They didn't disappoint. People comment on the good mike sound when I'm on a call, and when Iisten to recordings of zoom calls I've been on, the sound quality is more pleasing that of some people wearing obviously expensive headsets with a mike near the mouth. It's a mellow but clear sound, not precise but harsh like many. The sound on the earbuds is also very pleasant. It doesn't seem prone to clothes rustling sounds transmitting to the mike, like many of this sort, or cable rustling sounds coming thru to the earbuds, although of course some of that happens. The connector feels sturdy, and hopefully less prone to disintegration that the straight connectors. And the hype is true, the earbuds themselves fit very neatly and comfortably. I've only had them a few weeks, so longevity is unknown. I dont usually review items, but felt that this deserves a shout-out, and I'd happily pay double the price.
Cheap packackaging, hard to cut open. I could have easily forgiven that if the quality of the product had been better. They looked and felt cheap (flimsy cords) and the sound qulity was way more inferior than other products I have tried in the past. Tinny, no base. I honestly don't know how some users gave these good ratings. I ordered four pairs based on good reviews, ended up giving one pair away to my son who said "they're better than nothing," and sent the other three back. Giving one star bc of sound quality. After all, that's why I bought them.
Purchased because of the Panasonic name, which I have come to trust as a sign of quality. Have to say these leave a little to be desired on that front, some what better than no name Chinese rubbish, but not what's expected of a premium brand.
I purchased a pair of these earphones in December 2017 due to the overwhelming number of positive reviews. When they first arrived I was so happy with the sound quality, comfort level in-ear, and their ability to block outside noise. I use my headphones for schoolwork or to watch movies on my computer; I am by no means rough with them, I store them carefully, I'd had my last pair for 8 years, etc. However, only one month after purchase, the left earphone suddenly shorted out and ceased working. I attempted to return them through Amazon and was instead told to contact Panasonic directly.
I tried numerous times to use the Panasonic website's live chat support feature but kept getting a message that there were no employees on live chat at this time (no matter what time of day I tried). I then called their 1-888 support number and the first thing the automated message warned me was that I risked being charged a $9.99 service fee for help if I continued with the phone call and if my product turned out not to be covered under warranty. Given that I didn't know if the earphones were still covered under any limited warranty, I opted to just hang up at that point, write off my money spent, and order a second pair. They arrived on January 25, 2018, and again, I was satisfied. Less than two weeks later, while watching a homework video, the right earphone suddenly shorted out and stopped working.
I called Panasonic again figuring that this time it had to be covered under some warranty at less than 2 weeks old. The customer service rep sent me the e-mail instructions to submit my proof of purchase for both pairs and I later received an e-mail back with the instructions for shipping the headphones. They stated that I was only allowed to ship the product in one specific type of corrugated cardboard container, that it needed to be certain size of that container, and that I would need to pay for tracking and insurance on the product on top of the shipping. The total amount for shipping cost more than THREE pairs of these headphones and they wouldn't guarantee that they would send me two new pairs to replace the two broken ones.
This is the worst experience I've ever had with a purchase from Amazon. I was disappointed and frustrated that I could not conduct my return directly through Amazon and have a replacement sent to me or my money refunded like is usually the case on Amazon, but instead had to do the whole runaround with Panasonic, and I still don't know whether Panasonic will honor its warranty and send me two new pairs. Based on the number of positive reviews for these earphones it seems like I did just get unlucky (twice) with defective pairs, however, if you're one of those unlucky ones you can count your money spent as lost based on the incredible hassle and lack of good customer service to make it right.
In all honesty, these are great! They fit great if you use the right size of tips and they also have a kind of oval shape to them, unlike the fully circular ones which you have to shove really hard in your ear. They are really comfy and I could wear them for hours, unlike more expensive jbuds which just hurt my ears. The bass is really punchy too - but that will depend which songs you are into. Vocals are a little muted compared to the rest, but you can't expect everything from earbuds this cheap. It also has no mic, but really who cares for a tenner.
BEST EARPHONES OUT THERE! I ordered these earphones back in 2013 and today the right side stopped working 2013!!!! I have used these daily, traveling and for laptop use from 2013! and only today they broke which is incredible. They even survived being put through the washing machine in a jeans pocket. The sound quality is perfect and without a doubt the best earphones I have ever owned so I'm getting the same pair. 10/10 for value of money, quality and durability.