To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
SafeSense..... this feature is only supposed to go off when your hand touches it. However the sensor is so sensitive even paper touching it turns it on. Can you guess what happens when you put paper in to shred? Yep thats right, SafeSense kicks in and the paper stops. Therefore I have a shredder that is basically allergic to paper.
I have noticed the later models that have this feature also have a "SafeSense Override Button" so you can turn this off if it causes this issue. This shredder does not have this so it is a major problem and design flaw.
Sending the first one back, if the second is also like it I will be requesting a refund.
Poor design of shredder, the bin doesnt stay shut so the sensors stops the machine working, to make it work you have to hold the bin closed which is a total pain, i would not recommend this item at all!!!!
The day this arrived I plugged it in to use it. It shredded a few single sheets but when I tried to shred 6 80g/m2 sheets together it jammed and stopped. It is meant to be able to shred up to 10 sheets at once.
I did manage to clear the jam and after a day switched off it did briefly work again, shredding a few single sheets. It then stopped working and has not worked since.
I have contacted, via Amazon, the seller and have just this morning received the o.k. to return it.
This shredder overheats after between 3 and 5 minutes use. Then you can't use it for another half an hour. I hope to find the time to take this up with the manufacturer but in the meantime I regret that I didn't buy a much cheaper model that would have done a better job!
Even after a couple of weeks the shredder started to make funny noises if you left it on - we always did! but this soon stopped this. Now 6 months on it has completely stopped working. The shredded credit card detail does not cross cut just cuts up in straight lines so you can still see your complete name - I know the card can't be used but your details can. All in all there are better products out there and certainly not worth the money.
It arrived safely and shredded about 6 sheets of paper before the "safe sense technology" decided there was something in the way and locked it out :-( Couldn't sort out why so sent it back, fingers crossed the returns system works and we get a refund. Will look for a simpler model.