Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
I ordered 2 as Christmas presents and they came in a box without any cushioning. As a result they are completely scratched up and unusable as both are completely cracked through. And now I have to return it just to get a refund plus rush to search for another Christmas present. Utter rubbish.
I travel a lot for work and find hotel in-room coffee not up to standard. I bring my Bodum French press travel mug whenever I travel. I pack a small amount of ground coffee beans, the plunger works well and I drink straight from the flask. I am about to buy my second mug, I lost the first one!