Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
The crayola portion of this product is excellent. Nicely presented and good quality. I purchased two of these items and paid for gift wrapping of both. Instead of gift wrapping each of them, they both arrived in a single green bag which is unusable as gift wrapping. The item is great, but I'd certainly never use Amazon's gift wrapping service again.