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We use this item almost daily for cutting very delicate sandwich-sized croissants and other soft rolls as well as bolillo and "harder" items. 1st soft item was destroyed by teen using knife/cutter incorrectly. (Always use a soft, light, sawing motion, bread knife preferred.) Every item since has come out perfect. Have also used to cut fruits and cheeses with appropriate blades and had same beautiful results. No "tricks" needed: just line it up and cut as usual. Will hold 3" thick by 6" diameter croissant *without denting it*. Can just be wiped or sprayed clean after "hard" bread items. Toss in dishwasher after cutting croissants, danish, or similar items that leave residues behind. We bought the 2-pack expecting to give one as a gift, but now use so often that 1 is ready to use while 2nd is being cleaned/drying.
It works! In our house the bagel slicing task has always been mine until the arrival of the Joie Bagel Slicer. This little thing holds the bagel so neatly that anyone can cut it and I no longer have to be involved. This is far superior to sliced bread - or god forbid, sliced bagels! It's tough and sturdy and it fits into the drawer with the bread knife. Love it!
This works perfectly..the dimensions are right on. We use it for English muffins as well and have no problem. A well designed product. After daily use for over a year one ear broke off but we think it was a dishwasher mishap. We bought another immediately.