To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I have to say that I LOVE this product! It tastes great and I finally get to eat waffles again. That said, this is the first time I purchased it on Amazon and I'm regretting it. I had to buy 6 boxes of mix just to be able to get it in the first place which is A LOT. When I got the packing box it had flour dust on the outside and inside. I could tell it was the King Arthur Gluten Free flour and the boxes themselves looked o.k. so I went ahead and used a couple of the boxes. When I finally needed to open a third box you can see from the pictures what I found. 2 out of the remaining 4 boxes had open packages of flour. This flour mix is expensive, even through Amazon, so it's really disappointing to lose two of those boxes and not find out until after the return window is closed. I noticed there was another person on these reviews that purchased the flour the same time I did and had 4 boxes with open packages of flour. KING ARTHUR FLOUR - please make this right!
This is my favorite pancake mix. I use it for waffles too. It is great! I would have liked to give this a 5 star, but the only thing I didn't like was customer service. I bought this on subscribe and save and I ended up with a bagged fly in one of the bags and when I called customer service, I was told someone would call me back within 48 hours. No one called.. I will purchase again assuming this was a fluke in quality control.
So disappointed. We've used this brand for two years and it appears that lot# 09150 is missing an ingredient or turned bad. I tried two different boxes from the same batch. Normally the mix cooks up even, gold brown, and fluffy but these are some shaped in one side and doughy even when I dilute the mix or try different oil, milk, etc.
worst gluten free mix I have tried, the edges burnt and they fall apart, followed the instructions and even bought a second box for another try, would not recommend. King Arthur do excellent gluten free - yellow cake mix, pancake mix, cookie mix and muffin mix I highly recommend but I do not recommend the brownie mix :(
Normally I like this option and is a good deal, but today opened a package that has an open bag and tried to do return/exchange only for Amazon to say that this was not eligible for return. Confused. Stores would do exchange.