To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I started using this product thanks to my mom who bought it from her hairdresser. Unfortunately the salon stopped carrying it so I was happy to see it available here and a fair price. I use Original Sprout for my whole family. It’s gentle, smells great and leaves my hair detailed, soft, and shiny. The shampoo does not bubble or lather like most but it cleans incredible well so don’t let that deter you from using it. The conditioner is the best. A little goes an incredibly long way and leaves my hair silky smooth. This vendor ensured the bottles were well packed and everything arrived on time and intact.
This is my third time ordering this product and third time receiving damaged bottles. The two bottles ordered are being packed into one small box and without enough packaging, causing the top of the bottles to break. The way the bottles are for this product the hole at the top it's too small for me to attempt to retrieve the broken piece and try to fix the pump.
5 stars for the product itself....O stars for the pump dispenser. Just received today and both dispenser pumps do not work. What a pain it is to screw off the lid to access product at every use. I’m hopeful that new pumps will be sent to me.