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The camera and sound quality is great. However, I had difficulties pairing my iPhone to the camera because I didn’t realise it only works with IPhone X and below whereas I have IPhone 11 Pro. Fortunately I managed to pair the camera with my husband’s android phone and through the same nanit account I could access on my iPhone 11 Pro. I hope they will upgrade and allow iPhones above iPhone X to be used.
Nanit are based in the US and do not support the product in Australia. Their hardware is notoriously unstable and if it breaks they wont send a replacement to this region. Their support are difficult to work with and they will do anything to prevent giving you a refund. AVOID AT ALL COSTS.
Night vision lights are extremely bright and very distracting. If my baby’s eyes flicker open for even a moment, the lights catch his eye and he’s awake and just stares at them until he becomes upset and starts crying. HUGE design flaw.
It’s expensive but we love showing this monitor off to friends, the features are great. Wish there was a refresh button on the video stream so that when baby isn’t really moving, I can be sure it’s not just the video lagging.
Cant be used in a hotel or any open wifi; useless for travel, also needs to be within 20 feet of your router, and same floor. Impractical. Customer service was useless. Suggested I buy a travel internet router. I’ll stick to old school Monitor with camera.
Over all it’s great, I hate that the Insights do not work with the Multi-Stand. (breathing wear, insights etc) This makes me very unhappy because I do not want to hook up the wall mount in our bedroom, he is still sleeping in his bed beside our bed. And the majority of babies will be until at least 6 months... that’s when I’d say is most important to me that the breathing wear is activated! We wanted to just be able to use the portable stand in our bedroom until he slept exclusively in his nursery.
Like the camera wish the picture was a little more sharp, we have the wall mount and ordered the stand, works great to move the camera around the house as needed, but do wish it held the camera more securely every time I try to adjust the camera comes off
This stand is a must-have if you purchased a Nanit! On date nights (which are rare now), dinner parties, or vacations, we've used the stand several times to keep an eye on our little one when away from home. Super easy to use, the camera quickly pops off the wall mount in his nursery and pops right on to the mount. We're super happy that we're able to use the Nanit camera when we're travelling away from home. 100% recommend.
Kind of not necessary. We ended up leaving it at the grandparents house and we only travel with the camera head. But when we go other places we bring the entire camera with the regular mount. I regret spending $50 on this accessory! Our wire is not attached to the wall, so it makes travelling with the camera simple and easy without needing the extra mount.