To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
There's a hairline fracture in the corner of the glass that was OBVIOUSLY filled in with a sloppy silicone job. Can't even blame shipping. After tax, paid over $90 CAD and received a sub-par tank that was likely a bad refurb. Want money back OR new FUNCTIONAL TANK.
As mentioned by others, it was just in an oversized box with no protection. I knew before opening it that it was already blown apart. I was able to return it, but I cant recommend even taking a chance on this tank due to packaging. Mind you, I bought this tank near a year ago (mid 2018) and they may have fixed this issue.
I ordered this weeks ago and it finally arrived today. As you can see from the photo I've included it had little to no packaging to keep the thin flimsy glass from totally shattering upon arrival. I am extremely disappointed and had to fish the warranty out of a sea of broken glass to see if it was eligible for return. Will not be purchasing again and I hope people read this and go elsewhere for a decent tank for their pets.
While the 20 long aquarium is really nice quality, it’s not at all what I ordered. I needed (and ordered) a 10 gallon aquarium for my pacman frog. This 20 long that I received is HUGE and does not meet my requirements at all. I am keeping it because returning it would be a pain, and eventually my Southern toad will grow into this enormous tank, but in the meantime I had to order another 10 gallon aquarium in which to house my pacman frog. Very inconvenient and frustrating.
I purchased this aquarium bc the one I got from Walmart didn’t fit inside my hole cut in the wall . Which the hole cut in the wall was from my old 10 gallon tank ! So I looked online to fine something with the same measurements or smaller and even though it was $30 online compared to $14 at Walmart I stilled ordered it bc the dimensions where perfect in the description- 20-1/4” X 10-1/2” X 12-9/16”. Only to find out they are really gonna ship you the exact same Walmart tank with the Walmart box and sticker and the Walmart measurements 22 x 12 x 13.5 !! I was so pissed !!
I purchased this tank a while back, wanting to set up a simple shrimp tank. When the tank arrived, I immediately noticed how badly and sloppily the silicon had been applied at each corner and each "connect" point. I procrastinated setting up this tank due to my concern. With lack of judgement in hindsight, I finally set up the tank last week, and sure enough after about 8 hours with a 2-inch gravel sub strait , I noticed it leaking. Thank goodness I was home and was able to empty the tank and get it out of the house without damage to my stand. What a disappointment to have throw this away and also waste my money!!!