To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
For a brand that makes quality items, this is a real piece of junk. The board wouldn’t open and close properly and it shakes all over the place. An Ikea ironing board is way more stable and much cheaper too. Don’t waste your time with this.