To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I want Da Hong Pao to be in Chinese characters on the can. Is that fault of the product? No. It is a branding issue? Perhaps. Maybe they want to be inclusive to the English speaking community, and maybe Chinese don't buy Da Hong Pao. Hmm. There's a thought.