To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
The installation started poorly as the anchors that they provided kept pushing through the wall....thankfully, I had 75lb anchors that I thought would do the trick, they did as it installed fine. I pulled the cord, placed an item on the end near the wall, the item slid a bit towards the middle, set another item, alid toward the middle, placed a small item in the center and everything smashed together with a sag in the line of 15". The product has no value unless you're drying paper on it, any weight at all and it becomes unusable. BEWARE of this product.
I am extremely disappointed and my window the return is over. My dryer broke and I got this because I cannot afford a new dryer. I installed the back and tried to gently slide it over the back plate. It’s not. When I think it did slide over and put clothes on the line. The base falls with all the clothes. I’ve drilled 15 holes into the wall for this. And it took me one hour to do it. Then trying to figure out how to make it stay took another hour. I’m throwing in the towel at this point.
First of all the ANCHOR provided by them did not work. When I drove my screw into the same, it was not possible to tighten it. Secondly the box where the strings originate from, kept falling off. Unfortunately since I nailed it to the wall, I cant remove and return it. Else my wall will look like a mess. This is the WORST PRODUCT I EVER BOUGHT.